On Fri, Mar 13, 2009 at 02:08, Bernhard Eversberg <ev_at_biblio.tu-bs.de> wrote:
> Really? Isn't this saying that we should never expect them to be able to
> learn a thing? To insist 'they' always know enough and all faults are
> ours?
Oh, come on! What is this antiquated thinking doing here, if not as an
example of just how wrong you guys are getting stuff? Seriously, this
is perhaps the craziest thing I've read here so far, insisting that
people have to learn a damn thing about librarianship and metadata in
order to get some good help. Librarians everywhere are trained as
specialists in metadata and helping people find the info they're
after. That is their job; to help people. Let me reiterate; their job
is to help people. If you create systems you need special
understanding to use, you've failed miserably.
Let me say that again; if you've created systems that demands that
people need to learn how *you* think, you've *failed*. This is not to
say that people won't learn new stuff, nor that we can't expect them
to do so, but to require it? Massive fail.
Regards,
Alex
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Received on Thu Mar 12 2009 - 19:12:40 EDT