Re: What do users understand?

From: Eric Lease Morgan <emorgan_at_nyob>
Date: Thu, 12 Mar 2009 12:52:07 -0400
To: NGC4LIB_at_LISTSERV.ND.EDU
On 3/12/09 12:28 PM, "Jonathan Rochkind" <rochkind_at_JHU.EDU> wrote:

> In my head, I've had this kind of 'ladder' metaphor.
> 
> Our interfaces DO need to work for the naive beginner user.  Our interfaces
> ALSO need to support sophisticated tasks that maybe the naive user isn't going
> to be able to figure out how to do -- but support these without getting in the
> way of the naive user.
> 
> AND our interfaces need to serve as a 'ladder' allowing the naive user to gain
> more and more sophistication, one step at a time, as they have the
> need/desire.


For a good time, see "Ladder of Understanding":

  http://infomotions.com/musings/pointers/ladderofunderstanding.html

-- 
Eric Lease Morgan
Received on Thu Mar 12 2009 - 12:55:41 EDT