Re: Getting It?

From: Bernhard Eversberg <ev_at_nyob>
Date: Tue, 17 Feb 2009 15:43:35 +0100
To: NGC4LIB_at_LISTSERV.ND.EDU
Lundgren,Jimmie Harrell wrote:
> So many times we hear that library catalogs fail in the imagined popularity contest against Google or Amazon.com. We are encouraged to believe that is explained by their greater comprehensiveness or superiority as discovery tools. 
> 
> Please take a moment to question those assumptions. What obvious differences exist between library catalogs and those systems some would have us emulate? One significant difference may lie in the outcomes of searches in those tools. Searchers in Google are usually rewarded by being able to get what they find immediately with a click of the mouse. Searchers in Amazon.com are able to order online immediately and sit back and wait for the book to arrive. Searchers in catalogs in some cases are able to get what they find immediately online, but more often they have to get up out of their chairs and go to a shelf somewhere and take down a book. Users, unlike some librarians, may not be so obsessed with discovery but want to actually get the information resource they need as easily as possible. 
> 
This may be the most immediately and acutely perceived difference
between catalogs and search engines. But there are others as well that
shouldn't all be swept under the rug. Find a list here:

http://www.allegro-c.de/formate/tlcse.htm

(The section "Comparing Catalogs and Search Engines" lists a number of
criteria and discusses them.)

And Sharon M. Foster replied:

 > ... if the user got a "did you mean?" or a list of close matches, ...

or a browsable index that clearly shows _what's there_, and that what
the user entered is not there. The former, the "did you mean?" feature,
is vastly more demanding to do in a halfway convincing and useful
manner.
It takes Google an enormous amount of processing to achieve, based on
zillions of user inputs and clever statistical evaluation. Also, I doubt
our scores of different systems could manage that in a way that was
not too obviously different from one platform to the next. The text
matter our catalogs contain, and the number of queries we process, is
very likely much too small.

B.Eversberg
Received on Tue Feb 17 2009 - 09:44:39 EST