Janet Swan Hill said:
"Repeat after me: There is no typical user. There is no typical user. There is no typical user... Persuade us with actual data, carefully collected, clearly defined, and thoughtfully considered."
Eric Lease Morgan said:
"This is is why usability testing is so important."
Over the years I bet there have been hundreds of instances of usage data analysis, and hundreds of instances of usability studies. And I'd bet that in many cases the resulting catalogs still suck.
If we know what it takes to get the job done right, why haven't we done so successfully already? Why are we talking about NGCs? Why don't the current catalogs work if we know what it takes to do it right?
Sorry to sound so negative. It's gray rainy dismal day and I'm probably suffering from a little cabin fever...
Bernie Sloan
Eric Lease Morgan <emorgan_at_ND.EDU> wrote: On Feb 5, 2008, at 12:10 PM, Susan Murray wrote:
> "Persuade us with actual data, carefully
> collected, clearly defined, and thoughtfully
> considered."
This is is why usability testing is so important.
--
Eric Lease Morgan
University Libraries of Notre Dame
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Received on Tue Feb 05 2008 - 13:29:50 EST