Thank you!! Thank you!! Thank you!! for stating: "Persuade
us
with
actual
data,
carefully
collected,
clearly
defined,
and thoughtfully
considered."
Whenever I ask, "How do you know that; have you done a survey, etc....", the verbal response and facial expressions are normally negative and I seem to have developed a "reputation" for always being inquisitive and questioning statements about users want and needs. Any ideas on how I can convince the need for objective data and analysis?
I am glad I am not alone out here in this line of thinking while wanting to serve my users to the best of my local system's abilities.
Susan Leach-Murray
Cataloger
Johnson County Public Library,
Franklin, Indiana
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Received on Tue Feb 05 2008 - 12:08:18 EST