Janet Hill wrote:
> Repeat after me: There is no typical user. There is no typical user.
> There is no typical user.
> Persuade us with actual data, carefully collected, clearly defined, and
> thoughtfully considered.
>
And in that spirit, the first question that came to my mind when I
looked at Selden Deemer's stats was: I'd really like to know WHO did
those searches. Not individually, but in some grouping. In particular,
I'd like to see the stats for staff use separated from non-staff. This,
of course, is not going to be 100% accurate because most of the time we
don't ask people to identify themselves at public access points. But at
least in the back rooms and on any machine with a staff sign-in. It
could turn out that there are some important staff needs that should be
addressed, even if those features are rarely used by the public.
Then overall statistics can help us make design decisions: what
functions have to be very efficient because they will be used
frequently? What functions can we provide in a less efficient manner
because they are rarely used and don't impact overall response time?
--
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Karen Coyle / Digital Library Consultant
kcoyle@kcoyle.net http://www.kcoyle.net
ph.: 510-540-7596 skype: kcoylenet
fx.: 510-848-3913
mo.: 510-435-8234
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Received on Tue Feb 05 2008 - 11:53:09 EST