Re: Resignation

From: Jason Etheridge <phasefx_at_nyob>
Date: Wed, 5 Sep 2007 14:40:53 -0400
To: NGC4LIB_at_listserv.nd.edu
On 9/5/07, Sharon Foster <fostersm1_at_gmail.com> wrote:
> That's because the telephone speech recognition systems clearly do
> *not* do it better than a human being could!

Ah, but that's for some definitions of "better".  I'm really being a
devil's advocate here, but there's the notion of "it's good enough",
and the automated phone system is likely a lot cheaper and more
predictable than having humans field every call, especially if you
need to support multiple languages.

For most folks, Google is "good enough", and that's what you're
fighting against.  Sadly, there is a town commissioner somewhere
around here that said Walmart is good enough, and that we didn't need
libraries. :(

-- Jason
http://esilibrary.com/
Received on Wed Sep 05 2007 - 13:02:26 EDT