I would say it depends on the system. I've definitely had "wow"
experiences interacting with voice recognition systems. Specific examples
escape me at the moment; it's been a while since I've had to interact with
one.
The system I have the most trouble with is 511, and I think that is
usually because I'm calling it from the noisy interior of a car; the
systems used for phone navigation don't seem to incorporate background
noise filtering. (AI-based noise filtering does exist, though, it's used
in hearing aids. No doubt someone out there is working on combining AI
voice recognition with AI noise filtering to build a better phone
operator. =)
On Wed, 5 Sep 2007, Sharon Foster wrote:
> That's because the telephone speech recognition systems clearly do
> *not* do it better than a human being could!
>
> On 9/5/07, marijane white <mkwhite4_at_uiuc.edu> wrote:
>
>> I agree with this; the goal posts do shift. One of the great ironies of
>> AI is that once a computer can do something that only humans could do, we
>> no longer think of it as artificial intelligence. For example, everyone
>> on this list who has ever interacted with a phone navigation system that
>> uses voice recognition (likely most of us, I would guess) has used a
>> system that incorporates AI technology. But it is rare for us to think of
>> them as AI, in my experience.
>>
>
>> Marijane White
>> Masters Candidate
>> University of Illinois Urbana-Champaign
>> Graduate School of Library and Information Science
>>
>
>
> --
> Sharon M. Foster, B.S., J.D., 0.58 * (MLS)
> F/OSS Evangelist
> Cheshire Public Library
> 104 Main Street
> Cheshire, CT 06410
> http://www.cheshirelibrary.org
> My library school portfolio: http://home.southernct.edu/~fosters4/
> My final project for ILS655, Digital Libraries:
> http://www.vsa-software.com/ils655
>
> Any opinions expressed here are entirely my own.
>
Received on Wed Sep 05 2007 - 10:34:38 EDT