Re: Yes but

From: Casey Bisson <cbisson_at_nyob>
Date: Tue, 8 May 2007 16:23:07 -0400
To: NGC4LIB_at_listserv.nd.edu
Ted,

This is an excellent example.

I often ask people if they know what "bagged products" are, and the  
usual answer is "huh?" Then I offer this picture (link below) and  
watch as people immediately understand the term.

http://maisonbisson.com/blog/post/11538/

I'm an advocate for kind of controlled vocabularies you describe  
here, but I've also seen how we can represent them in our systems in  
ways that help the user make better sense of them.

Example: I often see "sociology of education" appear in our search  
stats, while the correct LCSH is "educational sociology." Clearly  
there's a huge number of users at my library that don't know the  
LCSH, but they still need good results. My solution (and it's old hat  
by now) was to display the aggregate subjects as a facet.

http://plymouth.edu/library/opac/search/sociology+of+education

And using your examples, the subject facets again reveal some very  
useful information:

http://plymouth.edu/library/opac/search/eskimo
http://plymouth.edu/library/opac/search/inuit

The challenge I'm trying to meet is to provide sophisticated results  
without increased complexity. The subject facets reveal what the  
catalog knows (based on what librarians have acquired and the  
metadata they have) about the keywords the user searched. We know  
from previous studies that users modify their searches based on the  
results returned, and I've seen lightbulbs appear in users as the  
explore the facets.

The result is that a user who didn't know the LCSH before starting a  
search learns it quickly.

That is, sophisticated tools can make complex research easy.

Now one of the things I'd like to see is tooltips for the LCSH facets  
that offer a deeper explanation of what they are (and are not).

Notes:
1: the code serving the above links is over a year old and is  
embarrassing, but it's got the largest collection of relevant items.  
For a more interesting and up to date example of Scriblio (was  
WPopac) see http://beyondbrownpaper.plymouth.edu/browse/ .
2: my library's collection doesn't come close to serving the needs of  
somebody researching "Judaism and the difference between its concepts  
of Messiahship and those of Christianity," the first example in your  
original message.

--Casey


On May 8, 2007, at 3:15 PM, Ted P Gemberling wrote:

> Here's another example that shows the important role of librarians as
> information "experts." A lot of people today are under the impression
> that "Inuit" and "Eskimo" are equivalent terms. Generally Inuit is
> considered more appropriate to use. NLM's Medical Subject Headings
> accept that equivalence and establish Inuit as the term. But if you  
> look
> at the LCSH hierarchy, you find that Eskimo is actually a broader term
> than Inuit. Here's the scope note for Inuit:
>
> "Here are entered works limited to the indigenous Arctic peoples of
> Greenland, Canada, and northern Alaska. Works discussing collectively
> the Inuit peoples and the related Eskimo peoples of southern and  
> western
> Alaska and adjacent regions of Siberia, or works for which the
> individual group cannot be identified, are entered under ǂa Eskimos."
>
> Probably 70-80% of all Eskimos in the world are Inuits, but having  
> spent
> one summer in Western Alaska, I'm aware there is another 20-30% who  
> are
> Yupiks. The only term we have for both groups is Eskimos. This  
> shows the
> close collaboration LCSH subject specialists have with people with
> knowledge of subject areas. Just looking at the LCSH syndetic  
> structure
> is informative for a researcher. Keywords cannot provide that
> information without a lot more work on her part.


Casey Bisson
__________________________________________

Information Architect
Plymouth State University
Plymouth, New Hampshire
http://oz.plymouth.edu/~cbisson/
ph: 603-535-2256
Received on Tue May 08 2007 - 14:21:56 EDT