----- Original message ----------------------------------------
From: "Drew, Bill" <drewwe_at_MORRISVILLE.EDU>
To: NGC4LIB_at_listserv.nd.edu
Received: 5/4/2007 8:41:24 AM
Subject: Re: [NGC4LIB] user-centered design
>I put a large sign on our reference desk that says "Please interrupt
>me!" User-centered design goes well beyond the computer interface of
>our services. It is a service attitude that has been around since
>Library 1.0.
Actually, it goes back to Library 0.14, as codified in Alexandria. I'm not sure of the version numbers and locations of earlier ones, but they were certainly there.
dan
Show Up, Suit Up, Shut Up, and Follow Directions
dan_at_riverofdata.com
Dan Lester, Boise, Idaho, USA
Received on Fri May 04 2007 - 13:58:37 EDT