Vendor management support for user-centered design (was " Our Workflow Works against us Was: user-centered design")

From: Andrews, Mark J. <MarkAndrews_at_nyob> Date: Fri, 4 May 2007 08:57:17 -0500 To: NGC4LIB_at_listserv.nd.edu

I wonder if some of the software developers working for our vendor
partners, lurking on this list, could share some of their experiences
with user-centered design on the list?

I am particularly interested in how much support developers get from
management in supporting (with people, time and money) user-centered
design.  I understand that this is a difficult question to answer
frankly - if that is not possible, that is okay.

Mark Andrews, Creighton University