> > Give me a clear, definitive user-centric statement any day.
On 5/3/07, Erik Hatcher <esh6h_at_virginia.edu> wrote:
> how's this one? <http://code4lib.org/node/177>
In a somewhat narrow definition of what users are and want, yes,
that's very good, is as much as it's not so much user-centric
statement as it is listening to feedback.
rant/ (not directed at Eric at all)
Very often, when doing user-centred design, for example, (which is
highly relevant to Karens rant) you take a few steps back in the
design process to that magical place before feedback is even
generated. Often it can be summed up as "making iterations so small,
the feedback-loop seems seemless".
The thing with users is that they're not actually any good at telling
you what they want, but they are extremly good at telling you what
they don't want. This is why feedback has become so integral to our
various development processes (be it software or otherwise) and
project methodology. Unfortunately through this it becomes much harder
to see that you should be aiming for removing it alltogether in
working tightly with the users instead.
/rant
Alex
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Received on Thu May 03 2007 - 04:01:43 EDT