Karen Coyle schrieb:
>
> One thing we are REALLY bad at is showing the value of our services.
> This is ironic, because our services are hugely valuable. Subscription
> to x journals (at retail) $nn / population = an impressive amount of
> money. Free internet access (at internet cafe prices) * number of hours
> * number of computer = an impressive amount of money. Library budgets
> get cut because no one understands how efficient our services are
> compared to individual access. And no one understands because we don't
> tell them.
>
We've tried to do a bit. There's a concise presentation, in English:
http://www.allegro-c.de/formate/wald/
entitled "What are libraries doing today?".
This was originally given to foreign students of computer science at
this university, and is therefore a bit biased toward the technical.
But it is now part of the English version of our Web presence.
The whys and hows of catalogs are at the core of it. But to show the
value of services, it should also give figures but presently doesn't.
Maybe we should expand it, and also do a German version ...
B. Eversberg
Received on Mon Jul 03 2006 - 04:12:23 EDT