Re: Did you ask? Are you asking? Are we asking? (was "People v. Collections")

Do we have to wait for them to ask?   Maybe they don't know how to
describe what they want, or don't know that we're the people to ask.  If
we wait for them to ask, someone else might do it instead of us. Maybe
we need to think "Build it and they will come"! Being reactive is not
always the most successful business model...

Janet Brennan Croft
Head of Access Services
University of Oklahoma Libraries
Bizzell 104NW
Norman OK 73019
405-325-1918
Fax 405-325-7618
jbcroft_at_ou.edu
http://faculty-staff.ou.edu/C/Janet.B.Croft-1/
http://libraries.ou.edu/
Editor of Mythlore http://www.mythsoc.org/mythlore.html
Committee Chair, Mythcon37, http://www.mythsoc.org/mythcon37.html and
http://faculty-staff.ou.edu/C/Janet.B.Croft-1/ProgressReport1.htm


-----Original Message-----
From: Next generation catalogs for libraries
[mailto:NGC4LIB_at_listserv.nd.edu] On Behalf Of Andrews, Mark J.
Sent: Monday, June 26, 2006 12:53 PM
To: NGC4LIB_at_listserv.nd.edu
Subject: [NGC4LIB] Did you ask? Are you asking? Are we asking? (was
"People v. Collections")

"But as this is the "next generation" isn't it time to stop thinking in
terms of libraries altogether, and to think of an inclusive social
network of individuals and organizations."

If this is what your customers are asking for, yes.  Questions:

   1. Is this what your customers are, in fact, asking for?"
   2. How do you know, did you ask them?

M. Andrews