Did you ask? Are you asking? Are we asking? (was "People v. Collections")

From: Andrews, Mark J. <MarkAndrews_at_nyob> Date: Mon, 26 Jun 2006 12:52:41 -0500 To: NGC4LIB_at_listserv.nd.edu

"But as this is the "next generation" isn't it time to stop thinking in
terms of libraries altogether, and to think of an inclusive social
network of individuals and organizations."

If this is what your customers are asking for, yes.  Questions:

   1. Is this what your customers are, in fact, asking for?"
   2. How do you know, did you ask them?

M. Andrews