On 6/13/06, Jonathan Rochkind <jonathan_at_dnil.net> wrote:
> I think we need to be more specific with these things. Do we know
> that "80%" of users are happy with Amazon's interface?
I think it's guaranteed that we do not know, because Amazon themselves
cannot possibly know for sure.
> But what is it they like about it? What is it about Amazon that is
> better than Random Sample Library Catalog?
Well, you can buy the book, for starters. :) And for me, that's the
best reason to use Amazon; once I find something, ordering it, paying
for it, and getting it shipped is dead easy. Amazon, I assert, is
successful because it's easy to get the item. Finding the item in
their catalog, on the other hand, is a bit more dodgy, even for
non-classical stuff.
Alex
--
"Ultimately, all things are known because you want to believe you know."
- Frank Herbert
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Received on Mon Jun 12 2006 - 22:34:13 EDT