Cicchetti, 'Planning, Building, and Operating a Video Production Facility in an Academic Media Services Environment', MC Journal 0302 URL = http://hegel.lib.ncsu.edu/stacks/serials/mcj/mcj-0302-cicchetti-planning Planning, Building, and Operating a Video Production Facility in an Academic Media Services Environment. By Don Cicchetti MC Journal: The Journal of Academic Media Librarianship, v3#2, Fall 1995:66-82. Introducton At La Sierra University, the last fifteen years have seen a distinct change in the media used to teach in the classroom. In 1980 we delivered many more 16mm films to classrooms than video tapes, and the videotapes were mostly U-matic (3/4"). In the following five years the situation mostly reversed itself with video (now more VHS than U-matic) becoming dominant. Since 1987 we have delivered almost no 16mm films or U-matic videos to classrooms. With the advent of lower priced video production equipment, and the ubiquitous personal computer, has come an even more pronounced "Do it Yourself" attitude on the part of many faculty. They desire more than ever to create their own teaching materials. In 1992, we put together a proposal to finish our incomplete, and partially obsolete video studio/edit facility. Some of the factors involved with setting up our video facility in our Academic Media Services Department were: *Page 66* 1. Research. I needed to be very knowledgeable about this field in order to make coherent decisions and sort through vendor's and manufacturers claims. I spent about 4 months learning and researching current trends and products in this field. The complexity is much greater than it was ten years ago because of all the computer products offered for video. 2. Cost. It costs more than I thought, even with all the research, but we were pretty close. I learned the importance of having income to support the facility. 3. Support. I needed broad-based faculty and administration support for the project before any approval would be given. This involves many meetings, and much coalition-building. After doing all this research, and building the facility, I also had to become adept at educating my faculty and administrative clients in the realities of actually making video. No matter how good your facility, these skills will still be required. Do you have the people skills to be able to massage a poorly planned program into something usable? Can you get busy faculty to commit time to your projects? Can you say "no" when you have to? We have had many clients who walk in with preconceived notions of how much the project should cost, how long it should take, how much time do they need to commit to the project etc.... Most of the time, clients do not really know how all of this works, so once again, you will be an educator in order to be successful. *Page 67* Assessing the need in your institution. Once I had defined and accepted the commitment it takes to succeed at educational video, we took a good look at the number and types of projects we were likely to face once the facility was functional. Anyone planning this sort of facility should be able to answer the following questions: 1. How many faculty have the drive and the organizational skills needed to put together a videotape project? It's a good idea to send out a questionnaire to determine the interest. Then follow up, speak with them, find out what their expectations are, and what role they can play. 2. How will you financially support your facility? Even if you do not charge for your services (we don't in general), you will either need to charge for video production, or get a commitment from Administration for $10,000.00 or more per year in upgrades and replacement equipment. This figure does not include repairs. (You DO have a repair budget, don't you?) 3. What role will YOU play in producing videotapes? Are you an editor, producer, director, script writer, audio mixer, lighting designer? etc. You need people to fill each of those roles. Do you need additional training in areas for which you will be responsible? *Page 68* Planning to Meet the Need To what level of quality should our facility be built? To answer this, I had to ask the following: 1. What do people at our institution consider "good video"? This will determine whether we use SVHS or Betacam, for instance. 2. Do we want to do animation?(yes, it's expensive) 3. Where will our titles/graphics come from? 4. Who will be the final user of the tape? (on-campus use often tolerates somewhat lower quality than something we might want to sell to PBS) What does it cost? Assuming you have a space ready for this facility, (you will need good clean, well-grounded electrical service, at least 200 amps worth with lighting, quiet, yet effective HVAC, and probably some acoustical treatments) you can spend from $20,000.00 to $300,000.00 and more, without cameras, which run from $1,500.00 to $45,000.00 each, or tripods. Most universities, by the time they "fix" their rooms, do all the woodwork, buy three decent cameras, and are up and running will spend $125,000.00 to $200,000.00 for a nice SVHS A-B roll *Page 69* Studio/Edit bay. Going with the "nonlinear" computer based editors is another option, but for comparable quality and versatility they are not usually any cheaper, and can often be more expensive than tape in a University or college environment. If you're starting to get the shakes here, because you've read how you can do "desktop video" for $10,000.00 total, good! You are learning not to trust advertising, a required first step in succeeding at video. Ideally your needs will dictate your format and budget. If your budget is doing the dictating, then you will have to settle for the best that budget can buy, or expand the budget. Please note: If you build too-good of a facility someone may question your expenditures, but the users will love the results. If you build a not-good-enough facility you will disappoint everyone, and may waste whatever budget you spend on it since you really needed the more expensive one. The loss of enthusiasm resulting from making the wrong choices in this area can doom a facility very quickly. We determined that we were going to build a facility that we would not need to apologize for. Our university had 1471 FTE's (full time equivalent students) last year. While I have a lot of interest from the faculty in doing video, only three to four fully-funded complete video projects (telecourses for instance) are approved each year. We do less formal projects on a semi-weekly basis, and we do quite a few edit projects using tapes brought in by faculty shot with their own cameras. I've been fairly successful in getting *Page 70* faculty to purchase SVHS-C camcorders which helps with compatibility in our Edit Bay, as our machines accept these tapes without transferring or using adapters. We do a very limited amount of single-camera-only location shoots as well. Multi-camera location shoots require lots more personnel and equipment and are beyond the scope of both this article and my department's capabilities. Fortunately, we have been fairly successful in persuading faculty to use our studio/classroom for taping their telecourses. Our facility is an SVHS AB-Roll (SMPTE time-code equipped) tape-based facility with computer generated titles/graphics. We have three good 3-CCD JVC cameras, lighting, and full audio support and processing. Our facility could be built (assuming the physical structure is present) for about 165,000.00. Our video is very good quality, but not quite broadcast. It is fine for our needs, but I would go to Betacam, Digital Betacam, or GOOD non linear if we produced programming that went to PBS or other broadcast outlets. This will give you an idea of what we spent to meet our needs. You must make that determination for your own institution, but remember: if you err, err on the side of too much quality, not too little. Personnel requirements Are the following roles accounted for? *Page 71* 1.Executive Producer. This is the person who must approve the final project. They can also be the "content specialist". Often times, the person who brings you the project will end up in this role. Even though "Exec. Producer" credit is often a way of flattering a certain Faculty or Administrator, in reality they play a crucial role in any successful project. 2. Producer. The Producer is the "vision" person. She/he take the content, the goal of the tape, the talent, the people involved, and the technology available and decide what the tape is going to say. The producer decides what the tape is about, and formulates the concepts it will reflect. There is no program without a producer; actual production starts with them. 3. Script writer. The script may be written by the producer, or you may want to engage the services of a professional video script writer, or a qualified individual in the English or Communications Dept. From the script, the storyboard is created, which shows how the script will actually be shot 4. Director. The director runs the shoot, coaches and instructs the talent, sets up all camera angles and framing, and may do lighting as well. The director makes the Producer's vision translate to tape in a visually attractive, and informative manner. In educational video we often have to work with non-professional talent (teachers for instance) who want to speak extemporaneously. A great director will get them talking then help them formulate their thoughts into cogent, concise *Page 72* statements, then have them speak those prepared statements for the camera. A great director will understand that we need both the concision of written-out content, and the energy of "off the top of the head" commentary and is able to get these sort of great performances out of the talent. 5. Talent. This is the person (people) who will actually be on camera. Always be careful about who plays these roles. A "host" (who will be on camera throughout the program) must be very professional, personable, comfortable, and knowledgeable, and working from a professionally-written script. The skills required to host a program must be learned. 6. Camera Operators. Some of you may be adequately staffed with qualified camera operators; my department is not. If you are in the same position, you should be familiar with several good freelance videographers in your area who can come in as needed and run cameras on projects. Also, if your institution has a television major, arrange to have students either work for your department, or help with projects as part of their classwork. Editing technology decisions Currently, there are two basic ways of editing video: 1. Tape (SVHS, Betacam, Digital Betacam, 3/4SP, 1 inch etc); 2. Computer or "Non linear" digital hard-disc based editing. *Page 73* My research, and background led me to the following conclusions: Tape's advantages are.: 1. It is a better storage medium than your computer's hard disc. The cassettes or reels go sit on a shelf, and you can put new ones on. There are removable storage mediums for computers, but they are vastly more expensive than tape for storage; 2. Tape is still the industry standard; 3. The manufacturers of tape editing systems are real video companies, not computer companies and have vastly better customer support, technical support, and repair, than computer companies; 4. Despite having many formats, tape is still more compatible, edit suite to edit suite, than are computer formats; 5. Compared to the low-end computer editors, (under $30,000.00) tape is often higher quality; 6. No transfer to disc required before editing; 7. Tape is much easier to produce long (over one hour in length) programs in most cases. Tape's disadvantages: 1. Generational loss of picture quality as you edit; 2. Editing with tape equipment tends to be slower, and less intuitive in nature than the modern non linear systems; 3. Compositing, layering, animation, and titling must still be done by a computer or other outboard device; 4. SMPTE time code control must be fully implemented for frame accurate editing; *Page 74* 5. Much more outboard equipment, technical expertise, and regular calibration required for the same sort of facility compared to a properly designed computer-based system; 6. Complicated edits require good equipment and very high technical skills in the "tape world"; 7. Industry trends are moving away from tape. Computer Editing's advantages are: 1. Being "non linear" it is faster to edit, in general than tape; 2. It is a lot more intuitive than tape (once you learn the software, of course); 3. No generational quality loss when editing. 4. Compositing, layering, animation, and titling, may be done on the same platform as the editor; 5. Complicated edits are much easier to setup and execute; 6. Industry trends are moving towards non-linear and away from tape. Computer Editing's disadvantages: 1. Non linear editing systems are still mostly produced by computer companies rather than video companies, so the level of tech support, customer support, and repair dept. responsiveness, is much lower than that routinely found at the major tape-based companies. This is more important than I can tell you here! 2. These systems are often sold with very little accurate information about their actual capabilities given to the client. *Page 75* There is something about the "high-tech buzz" that comes with doing something on a computer that seems to turn off our critical evaluation faculties; 3. Some of these systems consist of a poorly integrated pile of CPU's drives and cables that have no intention whatsoever of working together. Many people are under the mistaken idea that you can just get some software, drives, and an output card, and you are off and running. Unfortunately, these systems rarely work reliably, and must be debugged; 4. You still have to copy the output from the computer to tape to use the program; 5. Many low-end computer editors have a 12-20 minute limit to the maximum length of the program on disc, before it is transferred to tape; 6. Many low-end computer editors apply large amounts of compression to the video signal. Contrary to what the salesperson may say, lots of compression (much above a 4 to 1 ratio in JPEG for instance) IS visible. 7. Many low-end (under $30,000.00) computer editors drop out every other video field to save disc space, losing half of the video scan lines in the process. We will only purchase full 30 frame/60 field-low compression-capable equipment; 8. You have to copy your field tapes over to disc, and sometimes "pre edit" them to make them fit. I realize my "Disadvantages of Computer-Based Editing" section is large, and it sounds like I don't like them. Actually, I do like (some of) them, I just feel that potential users should be *Page 76* informed about them, and go in with their eyes open. Which should you choose? Tape is still viable, but Computer editing has some unique advantages, and is undoubtedly the wave of the future. Do your homework, do your research, and take at least several months patiently becoming literate in this technology before you decide which will serve you best. Graphic and Text Design Even in a tape based room, most Text and Graphic creation is done on a computer. Macintosh's dominate this field with programs like Photoshop, Comet CG, Bola, and many others The IBM and clone PC's are just starting to find more users. In either case the quality of the video output card is extremely important. You really need a broadcast grade (or close to it) output card for use in a tape based edit suite because of the generational loss through the editing and duplicating process. Very few of the inexpensive (around $1000.00) video cards will work in this role. We purchased a Truevision NuVista+ output card for our Quadra 800 for about $3000.00. The composite (standard video) output on it is not very good, but the SVHS output, and the RGB output are very nice, and within broadcast quality expectations. Our edit bay employs an all Y/C 358 (or SVHS) signal path for improved quality, so the nice-looking Y/C output from the NuVista+ was able to be utilized. Make certain the output card *Page 77* you choose is compatible with your edit bay! (call your video service tech and ask them about it) The NuVista+ does not accept Genlock or Advance Sync. timing signals from our house sync generator, (remember, it was designed by computer people, not video people) so unless your switcher has a compensating TBC on it (ours does) you will not be able to feed the computer's output into the input of the switcher (this is known as "upstream"). You should always be willing to pay a good video systems designer (not a sales person, but someone who has designed and installed quite a few edit bays) to consult with you, before you make a purchase. Better yet, contract with them to design the facility with your input, and have a guaranteed performance clause written into the contract so that if the system has incompatibility problems, they are resolved by the consultant/engineer, not by you spending more money to buy something you didn't know you needed. Remember, there are lots of "cracks" for you to fall through when using computers in the video production environment. Audio Considerations Audio functions in a basic edit suite include: 1. Signal Level adjustment 2. Signal Routing 3. Editing voice-overs to video tape 4. Editing music to video tape *Page 78* Add the following for audio functions in a more advanced edit suite: 5. Creating voice-overs (requires proper studio /good acoustics or voice-over booth) 6. Creating music tracks for video (requires multi-track recording, midi implementation, and good monitoring capabilities) 7. Reverb/delay/time based processing 8. A good selection of quality microphones/preamps 9. Compressors, and high quality equalization 10. A full patch bay Add the following to the above for a very advanced edit suite: 11. Full SMPTE time code implementation on all reel-to-reels or multi-track hard disc recording/editing with time code. 12. Stereo Digital Audio Workstation with full editing/time compression digital EQ, etc. 13. Extensive MIDI control, and time code implementation. 14. A Large selection of good microphones/preamps Audio functionality in a video edit bay can run from extremely simple: basic stereo mixer, cheap speakers and amp, no patch bay, no effects or processing, etc, to the very complex indeed, including a large mixer, 24-track analog reel to reel with SMPTE time code, ADAT, or a Digital Audio Workstation. Your needs will determine your choices. If you will be using your field *Page 79* audio, and maybe adding a voice over, or music bed now and then, you can use a simpler audio system. If you want to do music videos, commercials shot and cut to the second, and sound effects, dialog replacement, and Foley work you will need a more complex and powerful system. Our edit suite incorporates a fully functional recording studio into it, so we have all of the studio audio equipment available for video use as well. There are times when putting a bit of reverb, eq, compression, or other processing, on the audio tracks of our video tapes works wonders. When designing your facility, don't neglect the audio. We use our studio grade audio equipment to great benefit on our videotapes. Acoustic environment It is essential that we had a good-sounding studio to videotape in. My professional background in audio engineering saved us a lot of money in designing for good sound. If you do not have that background, this is a good area to bring in a professional consultant. We ended up putting a lot of sound absorbing materials on the walls with heavy curtains over them, and doing some acoustical treatment to the ceiling. You may also want to consider setting up a "voice-over" booth (a room with very dry, neutral sounding acoustics) for recording narration and dialogue. *Page 80* Maintenance We use a professional video engineer who works during the day for a major video equipment manufacturer to maintain the video side of our facility. Being that he is "moonlighting" his fees are quite reasonable, and he does broadcast quality work. Most cities will have a studio maintenance engineer available. You may want to check with a local TV station if you do not know one yourself. This individual can help with emergency repairs, advice, design work, and regular room calibration and system timing. Don't wait till you need these services to find someone. You need to know a maintenance engineer that you trust and have them on call as you need them. And yes, you will need them. Set Since we are not able to do sophisticated multi-camera on-location production, we needed to build a set in our studio so we could convince our clients to come here to do their taping. Unless you are setup for field production, you will need a set built in your studio. Think of tables and chairs, plants, bookcases, etc. Don't forget good lighting. Many times a theater department will have set-design and lighting people. They can bevery helpful in putting your set together. *Page 81* Operating a video facility in an academic Media Services department is a large undertaking, and there are lots of pitfalls on the way, but it can be done well, and successfully if you do enough "pre-production." Don Cicchetti is Coordinator of Media Services at La Sierra University Library. His e-mail address is: dcicchet@vega.lasierra.edu This article is copyright (C) by Don Cicchetti. All rights reserved. Any commercial use requires permission of the author and the editors of this journal. MC Journal: The Journal of Academic Media Librarianship v3#2 ISSN 1069-6792 Fall 1995 November 1995 *Page 82*