Infosys v2n011 (ISSN 11733764, April) URL = http://hegel.lib.ncsu.edu/stacks/serials/infosys/infs-v2n011 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * INFOSYS: The Electronic Newsletter for Information Systems * * Volume 2, Number 11 ISSN: 1173-3764 April 7, 1995 * * * * Editor: Dennis W. Viehland, Massey University, New Zealand * * Listowners: Greg Welsh, American University, Washington DC * * Peter M. Weiss, Pennsylvania State University * * Sponsor: boyd & fraser publishing, Danvers, Massachusetts * * * * Current Subscribers = 3,752 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * TABLE OF CONTENTS * * * * * * * * * * * * * NEWS - From Edupage * * CONTENTS - Journal of Law and Info Science, v5 n2 * * REQUEST FOR ASSISTANCE - Doctoral Dissertations for MIS Quarterly * * ANNOUNCEMENT - Special Interest Group on Managemt Support Systems * * CONFERENCE - Conference on Software Engineering (ICSE-17) * * CONFERENCE - Electrn Commerce: Paving the Way, Info Superhighway * * CONFERENCE - ACH/ALLC Joint International Conference * * CONFERENCE - OCIS Division of the Academy of Management * * CONFERENCE - Symposium on Management of Technology and Innovation * * CALL FOR PAPERS - Conf/Workshop on Database and Expert Systems * * CALL FOR PAPERS - Info Technology and Business Value * * POSITION ANNOUNCEMENT - Management Science and Info Systems * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 0577* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * NEWS - From Edupage * * Dennis Viehland, Massey University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * MORE HIGH-TECH JOBS ON THE HORIZON: Money magazine's fourth annual career survey shows the jobs with the most stability or associated with the fastest growing industries are computer-related. By 2005, there will be about 447,000 computer engineering jobs (more than twice today's number) at an average annual salary of $70,000. Computer systems analysts will also be in great demand. (Investor's Business Daily 3/14/95 A4) MANAGEMENT THEORY -- EUROPEAN STYLE: Two topics of management theory in which Europeans seem to be forging ahead of Americans involve multinational corporations and multicultural environments. The Economist magazine characterizes American business schools as relatively "parochial" and says that European academics are much more likely to understand the different attitudes toward pay, hierarchy, and social relations that exist in multinational companies. Europeans theorists also seem more interested in "the human side" of management. (The Economist 3/11-3/18/95 p.66) SHOULD YOU CLEAN UP YOUR DATA...OR CLEAN HOUSE? A Bell Labs manager thinks that few companies actively measure data quality. There are only three things you can do about data quality: fix data when it's wrong; get it right in the first place (by process management); or redesign the process to make it less error-prone. And yet, when its database is in bad shape, the typical organization rushes ahead to clean up the data without doing anything to redesign the process so that information technology-based solutions (such as bar codes) can take over activities that people just don't do well (such as data entry). As a result, the organization's clean-up gains are short- lived and the database soon begins to degenerate. (T.C. Redman, Sloan Management Review, Win.'95, p.99) THE CHANGING RULES FOR SYSTEMS DESIGN: Systems analysts are increasingly accepting the fact that users are NEVER able to articulate everything they want, because they can never anticipate all the business situations that could arise. Analysts in the future will focus on using abstract, reconfigurable components to build systems resilient to change. As a result, the current distinction between developers and users will blur, with the two groups building systems together using common natural constructs from a particular business environment (e.g., cash flows, interest rate scenarios, risk profiles). These constructs will be as natural as using a spreadsheet program -- but whereas current IS departments seldom provide any real support for spreadsheet development, a prominent role of future IS professionals will be to act as mentors within the application process and to improve user-developed systems by making them standard, robust and more flexible. (R.Pawson, J- L.Bravard, L.Cameron, "The Case for Expressive Systems," Sloan Management Review, Win.'95, p.41) TOTAL QUALITY MANAGEMENT HAS INDIRECT BENEFITS: An empirical study suggests that organizations benefit from Total Quality Management not so much from such touted TQM features as quality training, process improvement, and benchmarking, than from the organizational characteristics that would make a company want to adopt TQM to begin with -- open culture, a climate of employee empowerment, and executive commitment to organizational development. (Strategic Management Journal, v.16, p.15) COMPUTERS RATED MOST VALUABLE TOOL FOR SMALL BUSINESSES: A survey of small businesses conducted by Microsoft Corp., found that small businesses rated computers the number one electronic tool important to their success. Sixty percent chose computers, with the fax machine in second place with 35%, followed by electronic telephone system (31%), photocopier (21%), and cellular phone (13%). Sixty- seven percent reported higher productivity as a result of using a PC, with inventory tracking, handling increased business and helping to grow the business in succeeding order. Word processing was used by 57% of the respondents, spreadsheets by 39%, databases by 27% and accounting by 24%. (Investor's Business Daily 3/30/95 A8) Editor's Note: Innovation offers a weekly summary of trends, strategies, and innovations in business and technology. This is an abbreviated list of news items of interest to the IS community from the March 20, 27, and April 3, 1995 issues. Individual subscriptions available at $15 a year. For a trial copy of Innovation, type the word "subscribe" in the body (not subject) of a message to innovation-request@newsscan.com. \EOA 0578* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CONTENTS - Journal of Law and Info Science, v5 n2 * * Lynden Griggs, Univ of Tasmania * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Journal of Law and Information Science Summary Information for Volume 5, Issue 2 Articles T. Arnold-Moore: Defamation on computer networks I. Carr and K. Williams: Singapore Computer Misuse Act B. Scott: Legal Expert Systems: A Practitioners Perspective K. O'Connor: Smart Cards, Privacy Issues B. Gibson: Multimedia Drives Education Future J. Swinson: Software Developments in the US A. Fitzgerald and S Phillips: Patentability of Software in Australia Yee Fen Lim: Multimedia: Authorisers of Copyright Infringement N. Calabria: Computer Mapping and Native Title E. Clark: Nintendo wins the Circuit Layout Game The Journal of Law and Information Science is an international, cross-disciplinary journal devoted to issues relating to law and information science. The journal publishes twice yearly. Examples of topics include articles on law and artificial intelligence/ expert systems; computer law, intellectual property law issues, privacy concerns, computer crime, electronic commerce, use of technology in legal practice, technological developments in legal education, etc. Questions pertaining to editorial policy can be directed to either Mr. Lynden Griggs (lynden.griggs@law.utas.edu.au) or Prof Gene Clark, (eec@management.canberra.edu.au). Subscription information can be directed to David McGuire (david.mcguire@law.utas.edu.au). \EOA 0579* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * REQUEST FOR ASSISTANCE - Doctoral Dissertations for MIS Quarterly * * Gordon Davis, University of Minnesota * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Each June, the MIS Quarterly publishes a listing of doctoral dissertations completed during the preceding year. We are in the process of compiling this list and need your assistance. We are looking for doctoral dissertations in Management Information Systems (in English) that were completed between June 1993 and June 1994. If you or one of your students completed a dissertation in this timeframe, please provide us with the following information: --Name of candidate completing the dissertation --Title of dissertation --University conferring the degree --Month and year the dissertation was completed --University microfilms number (or a notation that it is not included in University Microfilms). Please send the information to: Gordon B. Davis Information and Decision Sciences Carlson School of Management University of Minnesota 395 Humphrey Center 271 19th Avenue South Minneapolis, Minnesota 55455 Fax: (612) 626-1316 E-Mail: gdavis@csom.spcs.umn.edu In order to meet the Quarterly's deadline, we will need to receive the information no later than April 15. \EOA 0580* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ANNOUNCEMENT - Special Interest Group on Managemt Support Systems * * Andrew Blair, Univ of Technology, Sydney * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * A Special Interest Group on Management Support Systems (MSS) has been established. It aims to bring together people from research, development and application interested in MSS (mainly from Germany, Austria and Switzerland). This MSS group organised two workshop's in Germany last year and is building up several (specialized) WWW- servers, the first being: http://godard.oec.uni-osnabrueck.de/gimss/gimss.html For more information, please contact: Prof. Dr. Bodo Rieger Universitaet Osnabrueck BWL/Wirtschaftsinformatik II Katharinenstr 3, D-49069 Osnabrueck Voice. (0541) 969-4821/-4825 Fax: (0541) 969-1227/6142 E-mail: rieger@rols1.oec.uni-osnabrueck.de \EOA 0581* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CONFERENCE - Conference on Software Engineering (ICSE-17) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * International Conference on Software Engineering (ICSE-17) April 23-30, 1995 Seattle, Washington, USA The purpose of the International Conference on Software Engineering is to provide a forum within which to promote the development of software engineering as both an academic discipline and an industrial practice and to extend the frontier of both the state of the art and the state of the practice. We provide a variety of events to introduce new research results, to present practical experience with software engineering techniques and technologies, to expose problems areas in both research and practice, and to foster discussions among the various members of our field. Featuring Keynote Talks by --Frederick P. Brooks, Jr, University of North Carolina-Chapel Hill --Michael Cusumano, MIT Sloan School of Management --Michael Jackson, MAJ Consulting Ltd Up to date information about ICSE-17 and the co-located events can be obtained via the World Wide Web at URL: http://www.cs.washington.edu/research/se/icse17/ via anonymous FTP at host: ftp.cs.washington.edu in directory pub/se/icse17 or from Dewayne Perry: Voice: +1 908.582.2529 E-mail: dep@research.att.com \EOA 0582* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CONFERENCE - Electrn Commerce: Paving the Way, Info Superhighway * * Burt Swanson, U of Calif-Los Angeles * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Electronic Commerce: Paving the Way for the Information Superhighway May 10, 1995 UCLA, Los Angeles, California USA The I/S Associates of the Anderson School at UCLA are pleased to sponsor a one-day symposium on three dimensions of electronic commerce. Leading executives from Gartner Group, AT&T, and Levi Strauss & Co. will discuss measuring business value, the communications infrastructure, and actual business use of electronic commerce. Issues to be explored include: --marketing and customer service strategies --technical and business components --infrastructure support services --linkages with suppliers and customers --ensuring continuing "quick response" The program includes presentations by three speakers, a panel response to questions and comments from the audience, and breakout group discussions and reports. The speakers are --David L. Taylor, Vice President and Research Director of Electronic Commerce Strategies for the Gartner Group --Roy P. Weber, Chief Technical Officer/New Concepts within AT&T Business Communications Services --Paul G. Benchener, Director, Global Quick Response for Levi Strauss & Co. For further information, contact: Ginny Hyatt Voice: 310-825-1879 Fax: 310-206-1093 E-mail: ghyatt@agsm.ucla.edu \EOA 0583* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CONFERENCE - ACH/ALLC Joint International Conference * * Eric Dahlin, U of Calif-Santa Barbara * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Association for Computers and the Humanities / Association for Literary and Linguistic Computing 1995 Joint International Conference (ACH-ALLC 95) July 11-15, 1995 University of California, Santa Barbara, California USA ACH-ALLC 95 is the major forum for discussion of the preparation, encoding, and use of character-based electronic text and for computer-based research in literature, linguistics, and related humanities disciplines. It will include presentations on the development of new computing methodologies for research and teaching in the humanities, on the development of significant new materials and tools for humanities research, and on the application and evaluation of computing techniques in humanities subjects. Social events include a tour of Santa Barbara and optional banquet, beach barbecue, and winery tour. Registration fees: before June 5 after June 5 ACH/ALLC members $150 $175 Non-members 170 195 Guests: $45 Graduate Students $45 One-day rate: $75 Further information about transportation, housing, registration procedures, and a registration form contact: ACH/ALLC '95 c/o Campus Conference Services University of California Santa Barbara, CA 93106-6120 USA Voice: (805) 893-3072 Fax: (805) 893-7287 E-mail: hr03conf@ucsbvm.ucsb.edu or Sally Vito E-mail: hr03vito@ucsbvm.ucsb.edu \EOA 0584* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CONFERENCE - OCIS Division of the Academy of Management * * Bob Zmud, Florida State University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Organization Communication and Information Systems Division of the Academy of Management August 5-9, 1995 Vancouver, British Columbia Canada The Conference Sessions for the Organization Communication and Information Systems Division of the Academy of Management have been finalized. You can access the OCIS sessions (given papers and symposia as well as participants) at OCIS Central: http://hsb.baylor.edu/html/fuller/ocis/ocishome.htm \EOA 0585* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CONFERENCE - Symposium on Management of Technology and Innovation * * Rod Turner * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Multinational Symposium on Management of Technology and Innovation 24-26 October 1995 Hangzhou, China Objectives and Topics: Providing participants with opportunities to share ideas and experiences in their respective areas. The Organizing Committee is inviting papers on, but not limited to the following areas: --Development path of technology in developing countries --Managing technological innovation: source, process and pattern --National innovation system and strategic management of technology --Enterprise innovation system and strategic management --Technology transfer and diffusion --Culture differences in innovation and entrepreneurship in TIM --Organization and management of eng. research center (ERC) --Green technology innovation management --Case study in technology innovation and management (TIM) The Conference fee is US$300 and includes Proceeding, lunches, coffee/tea during the conference, welcoming reception and conference banquet and a city tour. The residential fee at Lingfen Mountain Villa (Univ Guest House with standard room similar to that of 3-star Hotel) is US$35. For Commercial hotel room, we can help you to get 15-20% discount at several 3-star hotels. Please send name, title, institution, address, telephone, fax, e-mail, probability of attendance, and Villa/hotel preference to the following address as soon as possible: Prof. Qingrui Xu School of Management Zhejiang University Hangzhou 310027, China Voice: 0086-571 5172244 ext 2740 (9am-4pm) 0086-571 7993120 (5-10pm, local time) Fax: 86-571 7951358 E-mail: sba_xuqr@zunet.ihep.ac.cn \EOA 0586* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Conf/Workshop on Database and Expert Systems * * Gabriela Wagner, University of Linz * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 6th International Conference and Workshop on Database and Expert Systems Applications (DEXA 95) September 4-8, 1995 London, United Kingdom The aim of DEXA 95 is to present a wide spectrum of already implemented or just being developed database and expert systems. DEXA will offer the opportunity to discuss extensively requirements, problems, and solutions in the field. Contributions should cover new requirements, concepts for implementations (eg, languages, models, storage structures), management of meta data,system architectures, and experiences gained by using databases and expert systems in different areas of applications. The workshops and conference should inspire a fruitful dialogue between developers in practice, users of database and expert systems, and scientists working in the field. Authors are invited to submit research contributions or experience reports in English for the workshops. Papers should be double- spaced and no longer than 5,000 words. Please submit four copies (with an abstract and key words) or an e-mail version to: Prof Dr Roland Wagner DEXA Research Institute for Applied Knowledge Processing University of Linz A-4040 Linz, AUSTRIA E-mail: wagner@ifs.uni-linz.ac.at Important dates: Workshop Papers due: April 15, 1995 (extended date) Notification of acceptance: May 15, 1995 Camera-ready copies: June 15, 1995 Conference Organisation Office: G. Wagner University of Linz A-4040 Linz, AUSTRIA Voice: +43(732)244962 Fax: +43(732)243989 E-mail: gabriela@faw.uni-linz.ac.at \EOA 0587* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Info Technology and Business Value * * Yannis Bakos, University of California-Irvine * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Information Technology and Business Value: Measuring and Assessing the Payoff November 10-11, 1995 (tentative dates) University of California, Irvine The private and public sectors have made vast investments in information technology in the past three decades, cumulatively amounting to more than a trillion dollars by most estimates. Despite these large investments, it has been difficult for economists and information systems researchers to demonstrate commensurate improvements in productivity and business value. This lack of documented benefits from information technology has often been referred to as the "productivity paradox." As better data sets have become available, progress has been made in establishing the productivity impacts of information technology at the aggregate (industry sector and economy-wide) levels. The more managerially relevant question of the payoff to organizations, however, has remained unsettled. This workshop will bring together the leading researchers from the business, government and academic communities, to promote their interaction as well as the dissemination of their ideas, results and research directions. It will focus on the challenge of understanding how information technology creates business value and how this value should be properly measured. Papers focusing on measurement issues, research design, and empirical studies using innovative approaches to measure the payoff are especially welcome. Program: The workshop will focus on recent and in-progress work. Approximately seven papers on issues related to the productivity paradox will be selected for presentation. The size of the workshop and the number of papers presented will be limited to foster in- depth discussion and promote the dissemination of results, ideas and research directions. Papers selected for presentation at the workshop will be fast-track reviewed for a Special Issue of Information Systems Research, to appear in 1996. Submission deadlines (new dates): Long abstracts (3-5 pages) May 1, 1995 Draft papers September 1, 1995 Invitations for the workshop issued October 1, 1995 Final papers due October 26, 1995 Papers to be submitted to the workshop co-chairs: Profs Yannis Bakos and Vijay Gurbaxani Graduate School of Management University of California, Irvine Irvine, CA 92717 Yannis Bakos: Voice: 714-824-8211 Fax: 714-824-8469 E--mail: bakos@uci.edu Vijay Gurbaxani: Voice: 714-824-5215 Fax: 714-824-8469 E-mail: vgurbaxa@uci.edu \EOA 0588* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * POSITION ANNOUNCEMENT - Management Science and Info Systems * * Tony Verstraete, Penn State University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The Department of Management Science and Information Systems of the Smeal College of Business Administration at the Pennsylvania State University is searching for a faculty member to teach undergraduate courses in Management Information Systems (MIS). Applicants should possess an earned doctorate in MIS or a related field. They should be qualified to teach undergraduate courses in MIS such as the following: --Information Systems Process and Design: An overview of computer organization and function, operating systems, and file organization, and access techniques. Concepts of structured analysis and design techniques of software prototyping, information engineering, software engineering, object-oriented analysis and design. --Database Design and Application: Technical aspects of data management, data structures, conceptual and logical data models, data independence, data normalization, and relational algebra. Database applications using high-end relational database management software. The appointment will be to the rank of Lecturer or Senior Lecturer depending on the qualifications of the candidate. Pending budget approval, the term of the appointment will be for one year beginning in the Fall Semester of 1995, and possibly renewable after that. The duties will primarily be in teaching and will consist of a normal load of three undergraduate courses per semester not including the summer semester. There will also be some ancillary duties consisting of course development, student advising, etc. Persons who are interested in this position should contact: George B. Kleindorfer, Chair Department of Management Science and Information Systems The Smeal College of Business Administration 303 Beam BAB The Pennsylvania State University University Park, PA 16802 Voice: 814-865-7019 Fax: 814-863-2381 E-Mail: gbk@psuvm.psu.edu \EOA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ABOUT INFOSYS * * INFOSYS is an electronic newsletter for faculty, students, and * * practitioners in the field of Information Systems. INFOSYS * * publishes news items, requests for assistance, calls for papers * * announcements of professional meetings and conferences, position * * announcements, journal table of contents, and other items of * * interest to the Information Systems community. * * * * INFOSYS is published biweekly, more frequently if volume requires * * it. INFOSYS operates as an electronic mailing list on listserv * * software at American University in Washington, DC. The editor is * * Dennis W. Viehland . * * * * INFOSYS is sponsored by boyd & fraser, publishers of educational * * materials for computer and information education. Contact Bill * * Lisowski for more information about b&f. * * * * To subscribe to INFOSYS send the following one-line e-mail * * message to listserv@american.edu: subscribe infosys yourfirstname * * yourlastname (e.g., subscribe infosys John Smith). You will * * receive a welcome letter that will tell you more about INFOSYS * * and listserv. To cancel your subscription send the following * * message to listserv@american.edu: unsubscribe infosys * * * * Guidelines for submitting articles to INFOSYS are published in * * the Welcome message each new subscriber receives (or e-mail "get * * infosys welcome" to listserv@american.edu). Send articles to * * infosys@american.edu or d.viehland@massey.ac.nz. * * * * The INFOSYS Calendar of Upcoming Events is updated fortnightly * * and can be obtained in the following ways: * * --E-mail: send the following one-line message to * * listserv@american.edu: get infosys calendar * * --FTP: anonymous FTP to ftp.american.edu; file is \infosys\pub\ * * infosys.calendar * * --Gopher: gopher to auvm.american.edu; choose INFOSYS * * --WWW: forthcoming * * * * INFOSYS Back Issues are archived by Robert McArthur at: * * AUSTRALIA: http://www.fit.qut.edu.au/~mcarthur/infosys/ * * by Eric Morgan (N Carolina State Univ) at: * * USA: ftp://ftp.lib.ncsu.edu/stacks/serials/infosys/ * * USA: wais://wais.lib.ncsu.edu/infosys * * USA: http://www.lib.ncsu.edu/stacks/infosys-index.html * * by Brian Fitzgerald (University College Cork) at: * * EUROPE: http://www.ucc.ie/htbin/infosys * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *