Infosys v2n002 (January 19, 1995) URL = http://hegel.lib.ncsu.edu/stacks/serials/infosys/infs-v2n002 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * IIIII N N FFFFF OOO SSSSS Y Y SSSSS * * I NN N F O O S Y Y S * * I N N N FFF O O SSSSS Y SSSSS * * I N NN F O O S Y S * * IIIII N N F OOO SSSSS Y SSSSS * * * * INFOSYS: The Electronic Newsletter for Information Systems * * Volume 2, Number 2 January 19, 1995 * * * * Editor: Dennis W. Viehland, Massey University, New Zealand * * Guest Editor: Ake Gronlund, Umea University, Sweden * * Listowner: Greg Welsh, American University, Washington DC * * * * Current Subscribers = 3,516 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * TABLE OF CONTENTS * * * * * * * * * * * * * NEWS - From EDUPAGE * * ANNOUNCEMENT - International links * * ANNOUNCEMENT - Ethics Essay Competition * * CALL FOR PAPERS - Doctoral Consortium on IS Engineering * * CALL FOR PAPERS - Next Generation of Case Tools * * CALL FOR PAPERS - Group Decision and Negotiation * * CALL FOR PAPERS - 5th Hellenic Conference on Informatics * * CALL FOR PAPERS - IRMA 1995 * * JOURNAL - International Journal of Organizational Analysis * * POSITION ANNOUNCEMENT - Director for Academic Computing Services * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * \EOA 0490* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * NEWS - From EDUPAGE * * Ake Gronlund, Umea University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * MICROSOFT GOES ONLINE Microsoft is working out details on its soon-to-be online service, which it hopes will dominate the Internet access market. UUNet Technologies will build Microsoft's global dial-up network, and Microsoft has licensed Spyglass software for browsing the World Wide Web. Up to 20 million people are expected to buy Windows 95, which will include a Microsoft Network component. (Tampa Tribune 1/14/95 B&F1) Meanwhile, the Microsoft Network will play a major role in getting Bill Gates what he really wants, which is a piece of the action in virtually every online commercial transaction. Low on Gates' list for the moment are telecommunications, movies and education. (Fortune 1/16/95 p.35) BROWSER FIGHTING Microsoft's licensing of Spyglass is, of course, touted by Spyglass as an endorsement that makes the product the de facto industry standard for Web browsing software. Not so fast there, says Netscape, which, of course, thinks that Netscape is already the de facto standard. Netscape's chairman says the company had talked with Microsoft but decided a deal wouldn't be in Netscape's best interests. (Wall Street Journal 1/13/95 B4) TECH MANAGERS OFTEN OUT OF THE LOOP Technology managers increasingly are finding themselves left out of key decision making, often due to "the lack of responsiveness on the part of the CIO and the technology arm..." says a research analyst at a consulting firm. To reverse this trend, CIOs need to avoid the tendency to overlook the general business practices, and must stake out their role as the company's technology visionary. But pursuing technology for technology's sake is a mistake, says Eli Lilly's VP of information technology. Rather, tech managers should focus on the business and how information technology can help meet certain goals, such as reducing costs. (Information Week 1/16/95 p.29) GAMES CHANNEL IN CANADA Sega received federal regulatory approval to offer a video games channel in Canada for a monthly charge of about $15. While customers can access up to 50 popular games, the service will not be interactive since only temporary copies of the games can be downloaded. With 1.4-million Genesis systems in Canada, Sega expects revenue of almost $20-million per year. (Toronto Globe & Mail 1/14/95 B1) SLOW GROWTH IN COLLEGE COMPUTING The annual University of Southern California National Survey of Desktop Computing in Higher Education is out, and results show that only a small percentage of college courses use technology to enhance or supplement instruction. Similarly an Association of American Publishers survey shows only 2% of college professors reporting that their assignments require the use of software, and only 9% of courses use e-mail for instructor-student communications. (The Heller Report Jan. '95 p.1) UNIVERSAL MAILBOX AT&T is developing a family of products that would organize your incoming phone calls, faxes, e-mail and voice mail by sender and type. Sage will list your messages on a TV screen, which will then display each item as you choose it -- maybe by just touching the screen. "We have an axiom we've posted around here in the development laboratory: one stroke, no manual," says AT&T's president of consumer products. (Popular Science Jan. '95 p.68) JAPAN FORMS SOFTWARE CONSORTIUM In an attempt to play catch-up in multimedia technology, the Japanese government and seven electronics companies are forming a consortium to develop software for information networks. The Digital Vision Laboratories, as it's tentatively called, will receive about $60 million in financing over a five-year period, 70% from the government. A spokesman for the government said they are not trying to compete directly with Microsoft, but rather would focus on video and high-definition television applications. "For the basic operating system, Bill Gates has it, so what else do you do?" says one participating company executive. (New York Times 1/16/95 C3) Guest Editor's Note: Edupage, a summary of news items on information technology, is a service of Educom. This is an abbreviated list of news items of interest to the IS community from the January 15, and 17, 1995 issues. \EOA 0491* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ANNOUNCEMENT - International links * * Ake Gronlund * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The following notices are cut from EduPage. I put them in a special announcement because I thought it was worth noting that Internet in a sense is becoming more international. A small note on that topic: 60% of INFOSYS readers are from the US. There are 45 from Latin America (1,3%) and 1 (person, not percent) from the Soviet Union. Maybe we have some internationalization work to do... I have checked out the http:s below and corrected them, the originals were wrong. TO RUSSIA, WITH LOVE The Friends and Partners Web provides information on Russian culture, science, telecommunications, tourism and travel, and a variety of other information resources related to post-Soviet life. To see for yourself, check out http://solar.rtd.utk.edu/friends/home.html. You can also telnet to solar.rtd.utk.edu and log in as "friends." (Multilingual Computing, vol. 5, issue 2, p.20) LATIN AMERICAN LINKS As Latin America becomes a hot market for information technology, there are several ways to find out more about it on the Internet. One is the University of Texas' Latin America General Information menu, which can be found at: http://lanic.utexas.edu. There's also a guide to Internet Resources for Latin America, compiled by Molly E. Molloy at the New Mexico State University Library (gopher://lanic.utexas.edu:70/0/0/). Finally, there's SummitNet, assembled for the December summit of Latin American leaders in Miami and still available at http://summit.fiu.edu. (Miami Herald 1/16/95 p.46) \EOA 0492* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ANNOUNCEMENT - Ethics Essay Competition * * Simon Rogerson * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * A major international conference, ETHICOMP95, is to be held at De Montfort University, UK from 28 March to 30 March. ETHICOMP95 will focus on the ethical issues surrounding Information Technology. It will provide an excellent forum for stimulating debate on the key issues relating to both the development and use of Information Technology and Information Systems. A limited number of sponsored places is available for doctoral students working in this and associated areas. Places will be awarded through competition. Competition details: An essay of no more than 1000 words is required addressing the issue of future ethical dilemmas in the application of computer technology. Essays must be submitted to Simon Rogerson via e-mail no later than 15 February. A submission should comprise: Author's Name, Title Doctoral Title Department, Institution, Country Name and Affiliation of Supervisor Essay Title The Essay \EOA 0493* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Doctoral Consortium on IS Engineering * * Said Assar * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 2nd Doctoral Consortium on Advanced Information Systems Engineering 12-13 June 1995, Jyvaskyla, Finland. The Doctoral Consortium Workshop brings together PhD students within the information systems engineering field. Its intention is to give them the oppurtunity to present their research, to discuss it with other doctoral students and to get a feed-back about their work. During the Consortium, an expert panel consisting of two (or three) prominent professors whithin the field of Information Systems Engineering will act as a catalyst for the discussions. The consortium will be held in connection with the CAiSE*95 conference in Jyvaskyla. It will be part of the Workshop programme of the CAiSE*95 conference. The two first days of the conference have been reserved for the consortium and the other workshops (i.e., on 12th and 13th June, 1995). The Doctoral Consortium is open for contributions in line with the CAiSE*95 conference: --AI supported ISE --Business process reengineering --CASE and Meta-CASE --Cognitive aspects of the design process --Dynamic modelling --Entreprise modelling --GIS and groupware design --Information management and planning --Knowledge acquisition --Maintenance and reverse engineering --Method engineering --Multi-media information systems --Object-oriented analysis and design --Object-oriented database design --Prototyping --Quality management --Requirement engineering --Reuse --Software process modelling and support --Temporal information systems --User interface design --Workflow management Important dates: March 1st 1995: Submission deadline (camera ready format) April 15th 1995: Notification of acceptance Contact address: Said Assar Departement des Systemes d'Information Institut National des Telecommunications 9, rue Charles Fourier 91011 EVRY - FRANCE phone : +33 1 60 76 44 88 fax : +33 1 60 76 44 93 E-mail : assar@galaxie.int-evry.fr For more information about the CAiSE*95 conference itself, contact : E-mail: caise95@jyu.fi World Wide Web: http://www.jyu.fi/~mor/ \EOA 0494* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Next Generation of Case Tools * * Georges Grosz * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 6th European Workshop on next Generation of Case Tools (NGCT*95) 12 - 13 June 1995 Jyvaskyla, Finland Held in association with CAiSE*95 The 6th workshop on Next Generation of CASE Tools brings together leading researchers in Computer Aided System Engineering for the active development of the agenda for CASE research. Attendance at the workshop will be limited to approximately 25 delegates to promote effective discussion and exchange of ideas in a small group. The programme has been arranged to encourage informal exchange of ideas. Every effort will be made to keep costs to a minimum. NGCT*95 invites contributions from both industry and academia, dealing with (but not limited to) the following topics: --Novel CASE architectures and repository technology --Product and process support in CASE --Method engineering --Meta-CASE environments --Intelligent CASE tools --Human Factors and Organisation issues --Computer Supported Cooperative Work --Impact of domain knowledge on CASE --AI influence on CASE --Reuse --Re-engineering Emphasis will be placed on novel techniques and approaches to CASE as well as on the demonstration of advanced research prototypes. Two types of submission are invited: --State of the art review papers, length not more than 5,000 words --Position papers, length not more than 2,500 words. Submissions by February 15th to: Georges Grosz NGCT*95 University of Paris 1 - Sorbonne C.R.I. 17, rue de Tolbiac 75013 Paris France phone : (33) 1 44 24 93 65 fax : (33) 1 45 86 76 66 email : grosz@masi.ibp.fr Notification of acceptance: 1st April 1995 \EOA 0495* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Group Decision and Negotiation * * Edward M. Roche * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * A Special Issue of GROUP DECISION AND NEGOTIATION Melvin Shakun, New York University, Editor Group Decision and Negotiation is pleased to issue a call for papers examining the use of electronic meeting and groupware technologies in international business. Multinational corporations, the principal actors in international business, now account for more than 70 percent of all world trade, and are leading-edge users of information technology. Groupware technologies promise to revolutionize decisionmaking, headqurters-subsidiary coordination, organization of global R&D, as well as corporate intelligence gathering and the ability to respond to crises. Unfortunately, this topic has not been explored in the research literature. We are soliciting papers on the following aspects of the use of GDSS in international business: --Case studies of GDSS utilization across international borders --Theoretical and conceptual frameworks integrating insights from international business --Results of experiments incorporating GDSS and international business --Practical applications of virtual space technologies and electronic brainstorming to decisionmaking in multinational corporations --Applications of GDSS in corporate intelligence functions and market assessment or environmental scanning systems --Use of GDSS and related technologies to headquarters-subsidiary coordination, and to international coordination in general --Incorporation of multiculturalism, cross-cultural studies or theories into frameworks for applying GDSS in international business setting linking together different countries. Send 5 copies of the paper to one of the Guest Editors: Pacific Basin and Latin America: Edward M. Roche Center for Information Technology & Management Walter A. Haas School of Business University of California Berkeley 94720 Eemail: eroche@haas.berkeley.edu North America, Europe, Africa and the Middle East: Edward A. Stohr Information Systems Department Stern School of Business New York University 44 West 4th Street New York, NY 10012 email: estohr@rnd.stern.nyu.edu A statement of general interest should be sent immediately. Only 5-6 papers will be selected. They will be refereed in the order received, and it is advisable to submit papers well in advance of the deadline of May 1, 1995. \EOA 0496* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - 5th Hellenic Conference on Informatics * * Dimitris Gouscos * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 5th Hellenic Conference on Informatics December 7-9, 1995 Athens, Greece The aim of the Conference is to present most recent and original Greek or international research efforts in the areas of Informatics and Communications. At the same time, the Conference seeks to highlight the progress that has been achieved in this field in Greece, by reporting on advanced activities relative to the development of Applications and Services. The intention is to contribute to the progress of developing Informatics in Greece by providing a forum of interaction and exchange of information, as well as to facilitate communication between the industrial and research communities. Conference Streams and topics: Stream 1: Research in Information and Communications Technologies --Abstract Models of Computation --Algorithms and Complexity --Program Semantics --Computer Graphics --Databases --Operating Systems --Parallel Architectures --Parallel Processing --Distributed Systems --High-Performance Computing Systems --Teleinformatics --Broad-Band Networks --PCN --Information Security --Multimedia and Hypermedia --Human-Computer Interaction --Artificial Intelligence and Expert Systems --Modelling and Simulation --Image Processing and Synthesis --Pattern Recognition --Neural Networks --Robotics --CAD/CAM/CIM --Microelectronics and VLSI --Object-Oriented Programming --Client/Server Architectures Stream 2: Information Systems --Information Systems Strategy --Information Systems Development Methodologies --Information Systems Design Tools --Software Engineering --Management of Information Systems Development Projects --Information Systems Management --Business Process Reengineering --Investment Evaluation for Information Systems --Information Systems Security --Standards and Documentation --Decision Support Systems --Management Information Systems --Interorganisational Information Systems (e.g. EDI) --Office Automation --Information Systems Applications (case studies with emphasis on applications in Greece) --Products and Tools of Greek Informatics Companies Stream 3: Social Issues of Informatics --Human Factors --Informatics and Society --Employment and Work --Ergonomic Issues --Institutional and Legal Issues --Technology Assessment It is noted that the criteria for evaluation and acceptance will be different for research papers, which must report on original research results, and different for case studies. Important dates: March 31, 1995: Submission of full papers. June 30, 1995: Notification of acceptance. August 31, 1995: Submission of camera-ready papers. Questions can be addressed to the Conference Secretariat: A. Panagoulakou, K. Dedopoulou, M. Falaggiti Greek Computer Society 44 Sina Str., GR-10672 Athens, GREECE Tel. ++30(1) 36 45 274 Fax: ++30(1) 36 45 154 e-mail inquiries: hci5@di.uoa.ariadne-t.gr \EOA 0497* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - IRMA 1995 * * Chetan Sankar * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 1995 Information Resources Management Association International Conference May 21-24, 1995 Westin Peachtree Plaza, Atlanta, Georgia, U.S.A. Submission Deadline: January 20, 1995 Advances of information and communications technologies combined with new realities of global economy have created new forces in managing organizations. These new forces are now leading modern organizations to reassess their current structures and plan for new innovative techniques to become more effective in the growing global economy. The theme of the 6th Information Resources Management Association (IRMA) International Conference is aimed at the challenges involved in the more effective utilization and management of information and communication technologies in contemporary organizations. This conference is not limited only to information technology professionals, but should be advantageous to managers who are concerned with the effective management of information and communications resources. Papers and proposals for presentations and panels, both on theoretical and practical issues pertinent to the theme of the conference are invited from academia, business, and government. Tracks: --Issues of Accounting Information Systems --Expert Systems Technologies --The Human Side of Information Technology --Issues of Global Information Technology Management --Issues of IT Management in Developing Countries --Emerging Technologies Management --Issues of IT In Asia-Pacific Countries --Strategic Information Technology Management --Telecommunications and Networking Technologies --European Issues of Information Management --Issues of Database and Decision Support Technologies --Issues of End-User Computing --Issues of Information Technology in Libraries --Computer-Aided Software Engineering Tools --Multimedia Computing --Societal Issues in Information Resources Management --Issues of Information Technologies Education More detailed information about each track can be obtained by contacting the program chair: Mehdi Khosrowpour Penn State Harrisburg Phone: (717) 948-6344, (717) 652-7794 Fax: (717) 541-9159; email m1k@psuvm.psu.edu Send all inquiries and submissions to: Mehdi Khosrowpour, D.B.A. IRMA 4811 Jonestown Road, Suite 230 Harrisburg, PA 17109 U.S.A. \EOA 0498* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * JOURNAL - International Journal of Organizational Analysis * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The International Journal of Organizational Analysis Index to Volume 2, 1994 Title Index: Agency Effects on the Outcomes of Distressed Firms-Mark Weber, (1), 54-67. An Exploratory Study of Gender Proportions on the Experiences of Managerial and Professional Women-Carol A. McKeen and Ronald J. Burke, (3), 280-294. Bases of Leader Power, Subordinate Compliance, and Satisfaction with Supervision: A Cross-Cultural Study of Managers in the U.S. and S. Korea-Afzalur M. Rahim, Nam Hyeon Kim, and Jay Sung Kim, (2), 136-154. Burnout Among Canadian Police Managers-Robert Loo, (4), 406- 417. Educating Tomorrow's Managers: The Role of Critical Thinking-T. K. Das, (4), 333-360. Expectations and Adaptations in Cross-Cultural Education: An American-Style MBA Program in Spain-John D. Aram, (4), 418-432. Guidelines for the Ethical Conduct of Organizational Development Agents-Darla Germeroth, (2), 117-135. Ho'oponopono: A Cross Cultural Model for Organizational Development and Change-Thomas H. Patten, Jr., (3), 252-263. Labor Force Externalization in Growing Firms-Bruce Barry and J. Michael Crant, (4), 361-383. Measurement Issues in Using Paper and Pencil Instruments: Contrasting the Views of Academic Researchers, Teachers, and OD Consultants-Michael R. Manning, Conrad N. Jackson, and Valaya Pathi, (3), 236-251. OD Applications in Developmental Settings: An Addendum About Success Rates-Robert T. Golembiewski and Huaping Luo, (3), 295-308. Organization Development and Change as Prismatic-Robert T. Golembiewski, (3), 229-235. Organization Development Through Interlevel Dynamics-David Coghlan, (3), 264-279. Porter's Generic Strategies, Dynamic Environments, and Performance: A Profile Deviation Fit Perspective-Dan Marlin, James J. Hoffman, and Bruce T. Lamont, (2), 155-175. Predictors of Expatriate Adjustment-Linda K. Stroh, Leslie E. Dennis, and Tim C. Cramer, (2), 176-192. The Character of Organizational Communication: A Review and New Conceptualization-Allan H. Church, (1), 18-53. The Great Dutch Work Disability Epidemic: Cultural Construction and Institutional Action-Robert Hooijberg, Richard H. Price, and Akkeneel Talsma, (4), 384-404. There are Lessons to be Learned as Albania Undergoes a Paradigm Shift-Fred Luthans and Sang M. Lee, (1), 5-17. The Relative Utility of Culture and Climate Analysis to an Organizational Change Agent: An Analysis of General Dynamics, Electronics Division-Richard A. Barker, (1), 68- 87. The Risk/Return Connection: An Examination of Perceptual and Objective Measures of Risk Among Catalog and Mail-Order Houses-John A. Parnell, Linda Everett, and Peter Wright, (2), 193-207. Utilizing Performance Management to Improve Offshore Oilfield Diving Safety-Robert A. Reber and Jerry A. Wallin, (1), 88-98. \EOA 0499* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * POSITION ANNOUNCEMENT - Director for Academic Computing Services * * Cathy Bakes * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Kent State University, Ohio, invites applications and nominations for the position of Director for Academic Computing Services and Technology. The Director, working in collaboration with the Office of the Provost and the academic units, will serve as a leader and advocate for the innovative and effective use of academic computing and related technology at all eight Kent Campuses. The Director's functional areas of responsibility include directing academic computing and related technology support for teaching, research and student labs. The Director will have oversight responsibility for the Moulton Hall Technologies and Learning Center facility, a new academic technologies classroom learning and research environment that will serve as a hub for instructional technology support and development and distance learning. Responsibilities include working as an equal partner with the Director for University Information Systems for the continued development and implementation of computing and technology that enhance the quality of instruction, research, and academic support while maintaining consistency with the University's mission and strategic plans. Other areas of responsibilities include establishing and maintaining operating standards and service-level agreements. The Director will have a direct reporting relationship to the Associate Vice President for Business and Finance and a collaborative reporting relationship to the Office of the Provost. The Director may hold faculty rank and tenure in an academic department or school. Qualifications: The University is seeking an enthusiastic individual with a collaborative approach to decision-making. The successful candidate will have proven experience and achievement in the use and implementation of academic computing and instructional technology in a comprehensive university environment; and strong leadership, strategic planning and communication skills. A master's degree is required; an earned doctorate is preferred. Salary is competitive and commensurate with qualifications and experience. The Search Committee will begin screening candidates in January 1995, and will continue until the position is filled. Send nominations or current resume and names, addresses, and telephone numbers of three people willing to serve as references to: Dr. Don Tolliver, Dean of University Libraries and Media Services Chairperson Search Committee, Director for Academic Computing Services and Technology Kent State University P.O. Box 5190 Kent, Ohio 44242-0001 Kent State University is an affirmative action, equal opportunity institution. \EOA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ABOUT INFOSYS * * INFOSYS is an electronic newsletter for faculty, students, and * * practitioners in the field of Information Systems. INFOSYS * * publishes news items, requests for assistance, calls for papers * * announcements of professional meetings and conferences, position * * announcements, journal table of contents, and other items of * * interest to the Information Systems community. * * * * INFOSYS is published biweekly, more frequently if volume requires * * it. INFOSYS operates as an electronic mailing list on listserv * * software at American University in Washington, DC. The editor is * * Dennis W. Viehland . Guest editor during * * December '94 and January '95 is Ake Gronlund * * * * * * To subscribe to INFOSYS send the following one-line e-mail * * message to listserv@american.edu: subscribe infosys yourfirstname * * yourlastname (e.g., subscribe infosys John Smith). You will * * receive a welcome letter that will tell you more about INFOSYS * * and listserv. To cancel your subscription send the following * * message to listserv@american.edu: unsubscribe infosys * * * * Guidelines for submitting articles to INFOSYS are published in * * the Welcome message each new subscriber receives (or e-mail "get * * infosys welcome" to listserv@american.edu). Send articles to * * infosys@american.edu or d.viehland@massey.ac.nz. * * * * The INFOSYS Calendar of Upcoming Events is updated fortnightly * * and can be obtained in the following ways: * * --E-mail: send the following one-line message to * * listserv@american.edu: get infosys calendar * * --FTP: anonymous FTP to ftp.american.edu; file is \infosys\ * * infosys.calendar * * --Gopher: gopher to auvm.american.edu; choose INFOSYS * * --WWW: forthcoming * * * * INFOSYS Back Issues are archived by Robert McArthur at: * * http://www.fit.qut.edu.au/~mcarthur/infosys/ * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *