Infosys v1n042 (November 3, 1994) URL = http://hegel.lib.ncsu.edu/stacks/serials/infosys/infs-v1n042 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * IIIII N N FFFFF OOO SSSSS Y Y SSSSS * * I NN N F O O S Y Y S * * I N N N FFF O O SSSSS Y SSSSS * * I N NN F O O S Y S * * IIIII N N F OOO SSSSS Y SSSSS * * * * INFOSYS: The Electronic Newsletter for Information Systems * * Volume 1, Number 42 November 3, 1994 * * * * Editor: Dennis W. Viehland, Massey University, New Zealand * * Listowner: Greg Welsh, American University, Washington DC * * * * Current Subscribers = 3,524 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * TABLE OF CONTENTS * * * * * * * * * * * * * EDITOR'S NOTE - Electronic Publications in IS * * REQUEST FOR ASSISTANCE - Info Systems Electronic Publications * * NEWS - From Edupage * * NEWS - From Computists' Communique * * NEWS - From Flash Information * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 0368* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * EDITOR'S NOTE - Electronic Publications in IS * * Dennis Viehland, Massey University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This INFOSYS issue does not have the usual list of CFP, conferences, and position announcements. Instead it focuses Electronic Publications in Information Systems. As part of my ongoing "Information Systems Resources on the Net" project I have identified ten electronic newsletters, journals, and magazines of interest to the Information Systems community. The following article is a Request for Assistance to ask if INFOSYS readers have any additional e-publications to add to the list. Following the Request for Assistance are three articles that provide extracts from three of the newsletters: Edupage, Computists' Communique, and Flash Information. These offer, IMHO, some of the best value reading on the Net because they gather information from print and electronic sources and summarise it for readers. The three articles here (approximately 30Kb) are extracted from 414Kb of electronic mail. Happy reading. I promised some information about the Association for Information Systems in this issue. Sorry, this issue simply got too full, the AIS information will be in Monday's issue. \EOA 0369* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * REQUEST FOR ASSISTANCE - Info Systems Electronic Publications * * Dennis Viehland, Massey University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * In August I posted a list of electronic mailing lists of interest to the IS community and asked INFOSYS readers to comment on that list. Thanks to everyone who offered advice, several excellent additions were suggested. In terms of an update, the publication of that list with full e-mail list details will be announced shortly; there are some major shifts occurring in IS e-mail lists and I want to incorporate those changes. Meanwhile, the "Information Systems Resources on the Net" (ISRN) project has shifted to a new phase -- electronic publications of interest to IS professionals. In compiling the e-mail "list of lists" I took a broad, but firm, view of what is Information Systems. In e-publications, I have loosen the definition a bit, including publications that, for example, are primarily for computer science, but which include Information Systems interests. I need your help to confirm that this is a complete and accurate list. If you are aware of an e-publication not on this list, please send me relevant details (eg, name, editor's name and address, how to subscribe). Similarly, if you disagree with the inclusion of an e-publication listed here, please write to tell me so. I have included brief subscription information. Full detailed information (eg, editors, description) will be available when the list is published as part of ISRN. Please send all comments about this list of electronic publications to me: d.viehland@massey.ac.nz LIST OF ELECTRONIC PUBLICATIONS OF INTEREST TO INFORMATION SYSTEMS Bits and Bytes (to subscribe contact the editor, jaymachado@delphi.com) Computists' Communique (one of the best, well worth the cost if your interests fall into the Computer Science side of IS; see following article) connect! (news about computer industry; request subscription from jwsmith@io.org) CPU: Working in the Computer Industry (send a "subscribe yourfirstname yourlastname" message to listserv@cpsr.org) Edupage (winner of a Best of the Net award; a regular source of INFOSYS news articles; see following article) Flash Information (a newcomer; see following article) infoCycle: a technology management newsletter (request subscription from jwsmith@io.org) INFOSYS - The Electronic Newsletter for Information Systems (you are reading it! send a "subscribe yourfirstname yourlastname" message to listserv@american.edu) Journal of Computer-mediated Communications (http://cwis.usc.edu/dept/annenberg/announce.html) MISQ Discovery (new and still under development; listed under MISQ Central: http://www.cox.smu.edu/mis/misq/central.html) \EOA 0370* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * NEWS - From Edupage * * Dennis Viehland, Massey University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Editor's Note: I regularly extract articles from Edupage for publication in INFOSYS. Usually I find 5-7 abstracts of interest to the IS community in the 1-3 Edupage issues published weekly. The following 17 abstracts covers nine issues (October 11, 13, 16, 18, 20, 23, 25, 27, and 30) with 135 abstracts. The 118 articles I did not include below covered Internet news, consumer electronics, campus computing, developments in the telecommunication industry, especially telephony, and similar IT areas. If you are interested in broadening your reading in these areas, I recommend you get your own Edupage subscription. About Edupage: Edupage, a summary of news items on information technology, is provided three times each week as a service by Educom -- a consortium of leading colleges and universities seeking to transform education through the use of information technology. To subscribe to Edupage send a message to: listproc@educom.edu and in the BODY of the message type: "sub edupage " (Insert your own name; do NOT include the quotes or brackets.) MISSION ACCOMPLISHED AT SEMATECH: Sematech, the federally financed manufacturing consortium started seven years ago to challenge Japanese dominance in the chip market, has declared their mission accomplished. With U.S. companies controlling about half of the $77.3-billion global semiconductor market by the end of the year, consortium leaders have pledged to wean themselves off the federal dole -- now at $90 million a year -- by 1997. (St. Petersburg Times 10/10/94 p.9) U.S. WASTES BILLIONS ON SLOW COMPUTER PURCHASES A Senate subcommittee evaluating the management of government agencies says that the government's information technology acquisition process moves "at a glacial pace," resulting in the waste of billions of dollars spent on systems that are incompatible, obsolete and inappropriate for their intended tasks. Senator Cohen of Maine characterizes the process as "inflexible, bureaucratic, wasteful and overregulated." (New York Times 10/12/94 A10) WARP FIVE, MR. SULU: IBM predicts that sales of its new OS/2 "Warp" software will surpass those of Apple's System 7 next year, projecting Warp's sales at five million units in 1995, thereby snaring the coveted number two slot behind Microsoft's Windows. "As long as we gain market share -- that's the key measure," says the president of IBM's Personal Software Products division. (Wall Street Journal 10/12/94 B6) Included in the Warp package is IBM Works, a suite of applications for word processing, database, charting, graphics, spreadsheet, report writing, personal information management, a multimedia viewer, Person to Person (real time white board conferencing) and three free hours of Internet access. (Investor's Business Daily 10/12/94 A3) STOP SQUEEZING YOUR MOUSE: The Center for Workplace Health Information says that most computer users squeeze a mouse much too hard, and should hold it as if they were holding a small bird. The Center's Six Rules for Mouse Use is an 8-1/2 x11" tip sheet on heavy paper stock. Mail $2 and a 9x12" self-addressed stamped envelope to CTDNews, PO Box 239, Haverford PA. 19041.. (Atlanta Journal- Constitution 10/13/94 E2) IBM'S NEW BUSINESS LINE: IBM is replacing its PS/2 series of personal computers aimed at the business market with a new model named, appropriately enough, IBM PC. The new line will be split into a "value" brand, starting at around $1,200, and a more high-powered model targeted at large corporate customers, and starting at around $2,500. Both models run on Pentium microprocessors and feature "Rapid Resume," which allows the user to turn off the PC with software on the screen, and restart it with the software returning to its place. The PC also can turn itself on when the phone rings, take a message or receive a fax, and turn itself off. (Wall Street Journal 10/14/94 B10) WHY SOFTWARE'S ALMOST ALWAYS LATE: Steve Jobs explains why software rollouts are almost always behind schedule: "There are three factors: features, schedule and resources. You can control two of the three. To get a release out on time, you can drop features. If you keep all of the features, you might get behind schedule. You can hire more people to stay on schedule and keep the features in, but it usually goes that the more people you throw at something, the worse it gets." (Information Week 10/17/94 p.14) ELECTRONIC CITIZENSHIP TEST: New students at the University of Delaware will need to pass the Electronic Community Citizenship Examination before gaining access to the school's computers. Questions cover topics such as password security, copyright restrictions on software, and penalties for deliberate misuse of computer access. (Chronicle of Higher Education 10/19/94 A36) MOSAIC COMPETITION HEATS UP: The developer of Mosaic NetScape will start distributing the souped up software free across the Internet this month. The program is reputed to run 10 times faster than conventional Mosaic and by giving it away, James Clark hopes to create demand for his more lucrative software packages that will work on Web servers. Targeted at companies setting up shop on the Internet, these complementary programs will list for anywhere from $5,000 to $25,000 and will include features for keeping credit-card information secure. (Business Week 10/24/94 p.90) NOT ENOUGH WOMEN AND NOT ENOUGH PROGRAMMERS: An executive of the Software Human Resources Council in Ottawa says that "women are definitely under-represented at all levels, in virtually all jobs" in the information technology field. He also says that Canada's computer industry is short about 4,000 software professionals, adding that the reason for the shortage is that development departments are sweatshops. (Toronto Globe & Mail 10/18/94 C1, C6) COMPUTERS FAIL TO BOOST ECONOMY: The author of a forthcoming report by the Brookings Institution concludes that computers are "probably not the silver bullet" for the economy's problems. The report notes that "we could see the computer age everywhere but in the productivity statistics." One problem is the rapid obsolescence of technology -- for every $1 of new equipment coming in the front door, there's almost a dollar's worth heading out to the junk heap in back. (Tampa Tribune 10/23/94 B&F1) HOME, HOME ON THE WEB: More than 3,000 companies, research institutions, schools and individuals have posted home pages on the World Wide Web, and the number is expected to double next year. Meanwhile, you should do your perusing now, before it gets crowded out there -- Microsoft's Windows 95 is expected to include software for accessing the Web and "there could suddenly be 20 million new users," says the president of Internet Info. (Investor's Business Daily 10/25/94 A4) DNA CHIPS: Scientists have developed a way to load a million tiny fragments of DNA onto a disposable silicon chip about the size of a square centimeter. When a component of a patient's blood is squirted on the chip and it's inserted in a laser scanner, a computer can then determine a child's paternity, for instance, or whether a patient carries the cystic-fibrosis gene. The chips are cheap -- the cystic-fibrosis test will cost around $10, plus processing, compared with the usual $140 lab fee. (Wall Street Journal 10/25/94 B1) WHITE HOUSE INTERACTIVE CITIZENS HANDBOOK The White House now has an interactive, multimedia, electronic citizens' handbook on the White House, including a virtual tour of the White House, detailed information about Cabinet-level and independent agencies, a subject- searchable index of federal information and publications, and a map of Washington, D.C. The URL is: http://www.whitehouse.gov WHERE DID ALL THE MONEY GO? The U.S. economy has wasted $1 trillion during the past decade on computing resources it didn't use, according to a book by Charles Wang, founder and chairman of Computer Associates. (Investor's Business Daily 10/27/94 A4) "SCREEN MY CALLS": A system called Wildfire offers a smart phone that stores a person's contact numbers so that it can screen incoming calls, schedule return calls, and manage messaging functions. "Agents" do routine tasks like forwarding calls or delivering messages, while "assistants" are trained to know the user's schedule and direct the agents to act accordingly -- such as to forward calls to the carphone when appropriate. Wildfire treats phone calls as "objects" that can be stored, forwarded and manipulated like e-mail. The system costs $2K per user for hardware and software. (Forbes 11/7/94 p.310) \EOA 0371* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * NEWS - From Computists' Communique * * Dennis Viehland, Massey University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Editor's Note: Ken Laws, editor of Computists' Communique, and his information sources scan the electronic media (including Edupage) and selected print media for news of interest to the computing community. His weekly 32Kb newsletter is full of tightly written bursts of information and it is well organised with sections such as funding news, job opportunities, electronic commerce, Internet news and culture, AI news, and career advice (to name only a few). Note also that Ken is unafraid (unashamed?) to offer his own views, suggestions, and criticisms (look for his comments in parentheses below). The following extracts come from the October 13, 20, 27 and November 2 issues. Computists' Communique costs $95 for a trial subscription (I hope that price is right). If you aren't sure about it, ask for the blue moon special (a free monthly issue on a trial basis). Contact Ken at laws@ai.sri.com for a subscription or more information. Bill Gates is the world's wealthiest commoner, holding Microsoft stock worth $9.35B. Warren Buffett of Berkshire Hathaway is only worth $9.2B, and John Kluge has $5.9B. The Forbes 400 lists 83 US billionaires, and the 400 together are worth $349B. 35 members are from technology industries. [AP. SJM, 10/3/94, 4A.] Oregon has lost 15,000 lumbering jobs -- due partly to the spotted owl -- but has gained 20K high-tech jobs. Much of the state now has full employment (i.e., less than 5% unemployment). [NYT. SJM, 10/11/94, 1C.] (If you spend 2% of your working life job-hunting, that's 1 month every 4 years. Too bad there's no guarantee.) AI-Nat covers AI in agriculture, natural resource management, mining, water resources, defense of the natural world, and real- world planning. Send a "subscribe ai-nat your name" message to majordomo@adfa.oz.au. [Bob Mackay (rim@dolphin.cs.adfa.oz.au), ai-nat FAQ, 9/14/94. Roy Turner.] Linus Pauling was frequently asked his advice for young people entering the sciences. His answer was "Get married young, and stay married. Second, I say try to decide what you like to do best -- what you enjoy doing -- and then check up and see if it's possible for you to earn a living doing it." [mini-AIR, 8/94.] The best job in computer science? Steve Holden suggests Apple Fellow, a position held by Steve Capps, Alan Kay, Andy Herzfield, Bill Atkinson, and Don Norman. [sholden@nosc.mil, NewtNews, 10/10/94. Bill Park.] Why develop from scratch? The SAS statistical system contains 20-25 modules for data management, analysis, and presentation, including a spreadsheet, a geographical information system, image processing, application support, graphing, report writing, and an executive information system. Version 6.10 now includes Open Database Connectivity object-oriented development for decision support, for Unix, Windows, Macintosh, Windows NT, Open VMS, and VMS. $940 for one license. [InfoWorld, 10/9/94.] The two most popular object-oriented analysis/design (OOA/D) methodologies, the Booch method and Rumbaugh's OMT, are headed toward unification in about a year. Rational Corporation and Martin Marietta's Advanced Concepts Center are collaborating, and Jim Rumbaugh will join Grady Booch at Rational. These are both "elaboration" approaches, as contrasted with the "translation" approach of Schlaer-Mellor. [comp.object, 10/3/94 and 10/12/94. John Reeves.] The number of commercial vendors on the net is expected to grow from 1,000 to 5,000 by the end of next year. [Ellis Booker, CW, 10/24/94, p. 4.] Rany Adam's Internet Shopping Network, recently bought by Home Shopping Network (HSN), lists 20K products (from 1,000 vendors) and plans for 100K by the end of next year. Adams says proudly: "We're businesspeople and Unix geeks." HSN sells 250K orders per day, about half of them via voice-recognition technology -- part of a $60B industry heading for $300B by the end of the decade. Internet sales are not in that league, but some analysts predict $5B in a few years. Total online sales in 1993 were under $200M, mostly in computer and electronics products. One informal poll found that the Internet Mall listing draws 150 browsers per day, for perhaps one sale per day per vendor. (The IMall freebie that I offer gets less than one taker per week.) CompuServe's 4M subscribers spend an average of $15/year via online ordering. Pizza Hut in California sellsonly 2-10 "cyberpizzas" per week. [Joseph Maglitta and Ellis Booker, CW, 10/24/94, p. 79.] \EOA 0372* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * NEWS - From Flash Information * * Dennis Viehland, Massey University * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Editor's Note: Flash Information is a bibliographic electronic newsletter for the computing community. Narrower in scope than Edupage (Edupage covers IT; Flash covers computing) it publishes citations from computing magazines and academic journals. Flash Information is organized into three major sections (Techno- flash, Echo-Flash, and Biblio-Flash) with minor sections in the last one, as shown below. Subscription is free. Contact flash@citi.doc.ca for more information. The follow abstracts are from the October 10- 14, 17-21 and 24-28 issues. About Flash Information: FLASH INFORMATION is a bibliographic/news bulletin, produced and distributed by the Integrated Service for Information Resources (ISIR), the information centre of the Centre for Information Technology Innovation (CITI). The scope and content of Flash Information are focused on CITI's applied research programs which are as follow: 1) Technological Innovation and New Forms of Work Organization; 2) Performance Support Systems; 3) Networked Cultural Information Systems; 4) Computer-aided Translation; and 5) Adaptive Information Systems. TECHNO-FLASH: REVIEWS AND ANNOUNCEMENTS OF IT PRODUCTS AND SERVICES: DESKTOP VIDEOCONFERENCING. After carrying out lab tests of four desktop videoconferencing (DVC), Macworld's last word is that no DVC can be recommended for general use until the image size and quality improve. "Desktop videoconferencing", Macworld, 86-92. NETWORK MANAGEMENT. Suites or lines of network management utilities can be proactive in helping avoid trouble. Among the seven network management suites tested, the PC Magazine Editors' have chosen Frye Utilities for Networks (FUN) as the winner. "Who's minding your network?", PC Magazine, 237-285. PC UPGRADES. Your potential ROI (return on investment) according to tests carried out by PC Computing's labs: 1) a 17-inch monitor can save you up to five hours a month and pay for itself in 4 and a half month; 2) a system upgrade can increase productivity by double digits and pay for itself in just a few months; 3) and a memory upgrade can pay for itself in less than a month. "Upgrades that Pay", PC Computing, 196-215. ECHO-FLASH: R&D, GOVERNMENT AND INDUSTRY NEWS, TECHNOLOGY ISSUES AND TRENDS, AND CURRENT IT DEVELOPMENTS: INTERACTIVE DEVICE. The PC, rather than the TV, will prove to be the interactive device if it is hooked up with broadband wiring. Major media and technology companies, however, expect both PCs and TVs to play important roles in entertainment and media. "PCs, not TVs, will be household `interactive thing', Digital media, 4 (2): 5-6. RE-ENGINEERING. IS (Information Systems) chiefs are promoting teamwork and touting re-engineering benefits in order to overcome worker resistance, a factor which is increasing the rate of re- engineering failures. "Re-engineering the workplace", Computerworld (Special Quarterly Report), 94-97. DOWNSIZING. Investment in downsizing allows companies to remain competitive with fewer personnel. A study by the Business Research Group reveals that client/server systems cost on average 8% less than host-based systems. 19% of the respondents found their client/server system more expensive to run. "Report concludes IS satisfied with client/server systems", Info Canada, focusissue supplement, 7. EDI STANDARD. The US has decided to move away from X.12 standard to EDIFACT in order to promote the use of interconnectivity and interoperability. "US in EDIFACT Formal Announcement and Electronic Commerce", Eledis Journal, 3. ELECTRONIC COMMERCE ON THE INTERNET. Providing Internet access to corporations wanting visibility is a thriving business worth US$ 70million. Mecklermedia Corp., an access provider and vendor, is setting up a free on-line forum - MecklerWeb - which will provide "reference data with a commercial flavour" (eg. a database of prescription drugs and its side effects supplied by the drug company). "Internet Inc.", Forbes, 259. BIBLIO-FLASH: BIBLIOGRAPHICAL NOTES OF NEW PUBLICATIONS IN IT: BUSINESS AND MANAGEMENT Creating and sustaining a global community of scholars / Watson, Richard -- In: MIS QUARTERLY, 18(3) Sept. 1994 p. 225-231 Managing technology and innovation : a review / Berry, M.M.J. ; Taggart, J.H. -- In: R&D MANAGEMENT, 24(4) Oct. 1994 p. 341-353 Technological communities and the diffusion of knowledge : a replication and validation / Debackere, Koenraad ; Rappa, Michael A. -- In: R&D MANAGEMENT, 24(4) Oct. 1994 p. 355-371 INFORMATION STORAGE, RETRIEVAL AND PROCESSING Has financial EDI got a future? / Howard, Philip -- In: ELECTRONIC TRADER, 4(10) Oct. 1994 p. 20-22 INFORMATION SYSTEMS MANAGEMENT The influence of IT management practice on IT use in large organizations / Boynton, Andrew C. ; Zmud, Robert W. ; Jacobs, Jerry C. -- In: MIS QUARTERLY, 18(3) Sept. 1994 p. 299-318 Network firewalls. [Firewalls (barriers between two networks), when used properly, can provide a significant increase in computer security.] / Bellovin, Steven M. ; Cheswick, William R. -- In: IEEE COMMUNICATIONS MAGAZINE, 32(9) Sept. 1994 p. 50-57 LEGAL, SOCIAL, POLITICAL ISSUES Digital signatures : are they legal for electronic commerce?. [Digital signature technology promises assurance at least equal to written signatures. From a legal standpoint, this assurance remains to be tested in the evidentiary process.] / Brown, Patrick W. -- In: IEEE COMMUNICATIONS MAGAZINE, 32 (9) Sept. 1994 p. 76-80 PERFORMANCE SUPPORT SYSTEM Culture : a fourth dimension of group support systems / Watson, Richard T. ; Hua Ho, Teck ; Raman, K.S. -- In: COMMUNICATIONS OF THE ACM, 37(10) Oct. 1994 p. 44-55 SOFTWARE ENGINEERING Object-oriented application development tools, part II. [Review of some of the best OO application development tools : ObjectPro, Parts Workbench, VisualAge and VisualWorks.] -- In: OBJECT-ORIENTED STRATEGIES, 4(9) Oct. 1994 p. 1-15 Integrating expert systems and neural computing for decision support / Medsker, Larry ; Turban, Efraim -- In: EXPERT SYSTEMS WITH APPLICATIONS, 7(4) Oct./dec. 1994 p. 553-562 Software quality assurance & quality control in the age of ISO 9000 -- In: SOFTWARE PROCESS, QUALITY AND ISO 9000, 3(9) Sept. 1994 p 1-5 TELECOMMUNICATIONS Securing the information superhighway. [Special issue.] / Ganesan, Ravi -- In: IEEE COMMUNICATIONS MAGAZINE, 32(9) Sept. 1994 p. 28-105 Software agents do the dirty jobs : getting your messaging systems to literally work for you / Kopf, David E. -- In: ENTERPRISE COMMUNICATIONS, 6(10) Oct. 1994 p. 40-42 WORK ORGANIZATION Public sector telecommuting : keynote address to examine BC Systems experiment / Lougheed, Tim -- In: HUM, 4(9) Oct. 1994 p. 46-49 MISCELLANEOUS The academic quality of AI journals and the role of AI in the MIS curriculum : perspectives of business faculty / Gupta, Uma G. -- In: EXPERT SYSTEMS WITH APPLICATIONS, 7(4) Oct./Dec. 1994 p. 581-588 Directing traffic. [A new generation of software helps electronic publishers gain control of the production process.] / McCarthy, Nancy J. -- In: PUBLISH, 9(11) Nov. 1994 p. 74-82 A decision-support tool under control. [Kodak is getting its shipping costs in live by relying on Andrew's GQL, which allows users to make ad hoc queries using point-and-click tools.] / Farrow, Rick -- In: OPEN COMPUTING, 11(11) Nov. 1994 p. 105-106 \EOA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ABOUT INFOSYS * * INFOSYS is an electronic newsletter for faculty, students, and * * practitioners in the field of Information Systems. INFOSYS * * publishes news items, requests for assistance, calls for papers * * announcements of professional meetings and conferences, position * * announcements, journal table of contents, and other items of * * interest to the Information Systems community. * * * * INFOSYS is published biweekly, more frequently if volume requires * * it. INFOSYS operates as an electronic mailing list on listserv * * software at American University in Washington, DC. The editor is * * Dennis W. Viehland . * * * * To subscribe to INFOSYS send the following one-line e-mail * * message to listserv@american.edu: subscribe infosys yourfirstname * * yourlastname (e.g., subscribe infosys John Smith). You will * * receive a welcome letter that will tell you more about INFOSYS * * and listserv. To cancel your subscription send the following * * message to listserv@american.edu: unsubscribe infosys * * * * Guidelines for submitting articles to INFOSYS are published in * * the Welcome message each new subscriber receives (or e-mail "get * * infosys welcome" to listserv@american.edu). Send articles to * * infosys@american.edu or d.viehland@massey.ac.nz. * * * * The INFOSYS Calendar of Upcoming Events is updated fortnightly * * and can be obtained in the following ways: * * --E-mail: send the following one-line message to * * listserv@american.edu: get infosys calendar * * --FTP: anonymous FTP to ftp.american.edu; file is \infosys\ * * infosys.calendar * * --Gopher: gopher to auvm.american.edu; choose INFOSYS * * --WWW: forthcoming * * * * INFOSYS Back Issues are archived by Robert McArthur at: * * http://www.fit.qut.edu.au/~mcarthur/infosys/ * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *