Infosys v1n026 (July 4, 1994) URL = http://hegel.lib.ncsu.edu/stacks/serials/infosys/infs-v1n026 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * IIIII N N FFFFF OOO SSSSS Y Y SSSSS * * I NN N F O O S Y Y S * * I N N N FFF O O SSSSS Y SSSSS * * I N NN F O O S Y S * * IIIII N N F OOO SSSSS Y SSSSS * * * * INFOSYS: The Electronic Newsletter for Information Systems * * Volume 1, Number 26 July 4, 1994 * * * * Editor: Dennis W. Viehland, Massey University, New Zealand * * Listowner: Greg Welsh, American University, Washington DC * * * * Current Subscribers = 3,658 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * TABLE OF CONTENTS * * * * * * * * * * * * * NEWS - From EDUPAGE * * CONFERENCE - Information Technology Investment Evaluation * * CONFERENCE - European Conf on Hypermedia Technology (ECHT '94) * * CALL FOR PAPERS - Workshop on Info Technologies and Systems * * CALL FOR PAPERS - Groupware '95 Boston * * CALL FOR PAPERS - European Conference on Info Systems (ECIS '95) * * CALL FOR PAPERS - End-user Training and Learning (CACM) * * CALL FOR PAPERS - Cross-Cultural Issues and Implications (JEUC) * * POSITION ANNOUNCEMENT - Visiting Assistant Professor, MIS * * CALENDAR OF UPCOMING EVENTS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 0211* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * NEWS - From EDUPAGE * * Dennis Viehland, Massey University (d.viehland@massey.ac.nz) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CULTURE WARS AT IBM: CEO Lou Gerstner sees himself as a "change agent" whose mission is to remake IBM's corporate culture, so that the company can use its size to advantage and focus on winning in the marketplace, working with a sense of urgency, and playing as a team to make IBM a one-stop supplier of hardware, software and expertise. "This is just like Coke versus Pepsi, or McDonald's versus Burger King. This is just like any other business." (New York Times 6/26/94 Sec.3, p.1) DESPERATELY SEEKING THE PAPERLESS OFFICE: Figures from the American Forest and Paper Association indicate that the tonnage, since 1983, of annual shipments of US office paper, has gone up 51%. (Fortune 7/11/94 p.62) 3 Rs + COMPUTER LITERACY: New Brunswick plans to make computer literacy a core subject required for high school graduation, in hopes of reducing unemployment. (Toronto Globe and Mail 6/24/94 B1) AAUP PRESIDENT WANTS STATUS QUO ON INTERNET PRICING: The new president of the American Association of University Professors has drafted a resolution in favor of maintaining flat-rate pricing on the Internet, rejecting some government moves toward sliding scale charges based on use. The measure was unanimously approved by the membership this month. (Chronicle of Higher Education 6/29/94 A17) MANAGERS ARE BARRIER TO TELECOMMUTING: A Conference Board survey of 155 companies shows that while more than 70% offered telecommuting options to their employees, fewer than 1% took part, citing mistrust by managers that telecommuters could be as productive while unsupervised. (Investor's Business Daily 6/28/94 A4) "I'M AWAY FROM MY DESK OR ON ANOTHER CALL": The Eastern Management Group has calculated that 11,900,000,000 messages were left on voice mailboxes last year. (Fortune 7/11/94, p.62) REENGINEERING -- OR JUST DOWNSIZING? "People tend to call anything that moves 'reengineering'" -- says the president of CSC Index of Cambridge, Mass. A new CSC study finds that many companies say they're doing re-engineering when all they're doing is downsizing. (Wall Street Journal 6/30/94 A1) Editor's Note: Edupage, a summary of news items on information technology, is a service of Educom. This is an abbreviated list of news items of interest to the IS community from the June 26, 28, and 30, 1994 issues. \EOA 0212* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CONFERENCE - Information Technology Investment Evaluation * * Vasilis Serafeimidis, London Sch of Econ (serafeim@vax.lse.ac.uk) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The First European Conference on Information Technology Investment Evaluation September 13-14, 1994 Henley on Thames, England This conference has been arranged to promote a better understanding of the wide range of issues related to the challenging topic of IT investment evaluation. The papers to be presented, which come from an excellent mix of practitioners and academics in the field of IT evaluation, will encourage a very useful debate about this interesting topic. The aim of the conference is to bring together new ideas in the difficult field of assessing the value of IT investment. The conference will discuss a number of different tools and methodologies used in arriving at conclusions concerning the value of information systems. Presentations from a variety of countries, including Greece, Ireland, the Netherlands, the US, Taiwan and South Africa will give participants an insight into different cultural attitudes towards IT investment. The conference is ideally suited to IT practitioners, consultants and academics. For more information contact: Chris Barrett, Conference Organiser OR Society Neville House Waterloo Street Birmingham B2 5TX, England \EOA 0213* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CONFERENCE - European Conf on Hypermedia Technology (ECHT '94) * * Michael Bieber, N Jersey Institute of Tech (bieber@cis.njit.edu) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ACM European Conference on Hypermedia Technology (ECHT '94) 18-23 September, 1994 Edinburgh, Scotland This is the advance program for the sixth annual ACM international conference on Hypertext and Hypermedia, the premier gathering of researchers, producers and consumers of new electronic information systems. Highlights of the Conference include: --Keynote presentations from --Doug Engelbart (Bootstrap Institute; creator of Augment, and pioneer of interactive computing) --Jakob Nielson (SunSoft, author of "Hypertext and Hypermedia", and "Usability Engineering") --Tim Berners-Lee (CERN, creator of the World Wide Web) --The highest quality technical program of 22 technical papers, 4 technical briefings, 4 panels, and 2 hypertext literature events --A superb program of 18 courses, each presented by world authorities in their field. --A commercial briefing programme integrated within the conference; come, hear and see the latest technology from the leading international suppliers. --A group of key pre-conference workshops (see article 205, INFOSYS v1 n25) KEY DATES Workshops: 18 September Courses 19-20 September Conference Programme: 21-23 September Paper abstracts and other ECHT'94 proceedings selections are available on the World Wide Web (WWW) in LINKBase, ACM SIGLINK's electronic publications base. You may access this directly through WWW page , through SIGLINK's entry on the ACM home page , or by logging in to and typing "www" at the login prompt (for vt100 terminals). A full descriptive conference program plus information about ECHT's Student Volunteer Programme, accommodation, social events, conference fees and registration is available from the address below. For further information: ECHT'94 CONFERENCE In Conference Ltd. 22 Great King Street Edinburgh EH3 6QH Scotland Voice: + 44 31 556 9245 Fax: + 44 31 556 9638 E-mail: echt-registration@acm.org \EOA 0214* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Workshop on Info Technologies and Systems * * Prabuddha De, Univ of Dayton (deprabud@udavxb.oca.udayton.edu) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Editor's note: this CFP was announced in article 0076 (INFOSYS v1 n9 Mar 6, 1994). A brief summary is repeated here with updated submission instructions (_four_ copies must be _received_ by 29 July). 4th Workshop on Information Technologies and Systems (WITS'94) December 17-18, 1994 Vancouver, B.C., Canada TOPICS: We solicit research papers which address issues concerning the theory, development, and/or deployment of information techno- logies and systems. Suggested topics include, but not limited to: --Information System Architectures --Database Systems --Knowledge-based Systems --Distributed Systems --Computer Networks and Telecommunications Experience reports that describe lessons learned in the development, operations, and maintenance of actual systems and panels that examine an emerging, innovative, or otherwise provocative issue are encouraged as well. INSTRUCTIONS (UPDATED): Extended abstracts of papers and reports as well as proposals for panels should be submitted to Prabuddha De (co-chairperson). Four copies of the submission must be received by July 29, 1994. All submissions should be double-spaced and use 10- point or larger fonts. Paper and report abstracts should be limited to 10 pages (including tables, figures, and references) and panel proposals to 5 pages. Professor Prabuddha De Dept of MIS and Decision Sciences School of Business Administration University of Dayton 300 College Park, Dayton, Ohio 45469-2130 USA Phone: (513) 229-2292 Fax: (513) 229-4000 E-mail: deprabud@udavxb.oca.udayton.edu \EOA 0215* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Groupware '95 Boston * * David Coleman, The Conference Group (davidc121@aol.com) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Groupware '95 Boston March 5-8, 1995 Boston Sheraton and Hynes Convention Center The GroupWare conferences are an answer to the increasing demand for information about groupware and workgroup computing. Groupware '95 Boston will feature a full day of 12 tutorials by consultants, analysts, and industry experts. The agenda features 60 sessions including a wide variety of general sessions, computer-mediated discussions and workshops. This year the conference agenda has been re-vamped to reflect the component technologies that comprise groupware: --Electronic mail and messaging --Workflow --Group calendaring and scheduling --Group project management --Group document and image management --Multimedia --Emerging technologies --Electronic meeting and decision support --Conferencing technologies and much more. Each of the component technologies will be examined from 4 perspectives: --Architectures and Infrastructures --Implementation Strategies --Organizational and Business, Issues --User Experiences Each view will represent a track in the conference, and each technology will be represented in a number of sessions at levels for groupware novices, those in the process of implementing, and technical experts. To be considered for a presentation, tutorial, or workshop at GroupWare '95 Boston, a 100-word abstract and 50-word biography must be submitted by September 15, 1994. Abstracts may be submitted by regular mail, FAX or electronic mail, and all abstracts must have full contact information (Name, title, phone, fax, address and alternate contacts) to be considered. Selected speakers will have the conference fee waived. All abstracts and proposals should be sent to: David Coleman Conference Chairman, GroupWare '95 Boston 1470 DeHaro Street San Francisco, CA 94107 Fax: (415) 550-8556 E-mail: davidc121@aol.com For more information on exhibiting or conference logistics contact The Conference Group at (800) 247-0262. \EOA 0216* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - European Conference on Info Systems (ECIS '95) * * A K. Aggarwal, University of Baltimore (ravjagg@ube.ubalt.edu) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 3rd European Conference on Information Systems (ECIS '95) 1-3 June 1995 Athens, Greece ECIS' 95 will bring together academics and practitioners from Europe and elsewhere who are involved in the study, management, development and application of Information Systems. Information Systems considers all aspects related to the provision and management of information in organisations, being concerned with social, managerial and national policy issues as it is with technology. Some important topics for the Conference include, but are not limited to the following: --Emerging forms of organisations and IS --Evaluation and measurement of IS --Corporate culture --Business process reengineering --Enterprise transformation --Inter-organisational networks / systems --IS strategy and planning --Managing the transformations --Global Communication Highways and IS --Economics of information --Intelligent IS, ES --DSS, GDSS, EIS --Competitive systems You are invited to submit a complete research paper, a case study, a proposal for a panel discussion, or a description of research in progress. Research papers and case studies should be original, unpublished elsewhere, in the style of the European Journal of Information Systems and no longer than 5000 words. Include an abstract with the body of the full paper. Panel proposals should include the names and affiliations of panelists who have agreed to participate and a 1-2 page summary of the topic, including a description of how the panel will be structured. Research in progress submissions should be no longer than 2000 words and include a one-page abstract. All submissions should include a separate title page with each author's full name, affiliation, complete address, telephone, fax number and e-mail address. All submissions will be refereed. Accepted papers will be published in the refereed conference proceedings and be candidates for journal publication. Four copies of your submission will be sent to one of the following people by November 30, 1994. Research papers Prof. Georgios I. Doukidis ECIS 95 Program Chair Athens University of Economics and Business 76 Patission Str., 104 34 Athens, Greece Voice: +30 1 8233523 Fax: +30 1 8226105, 8226204 E-mail: gdouk@isosun.ariadne-t.gr Case study papers Prof. Tawfik Jelassi INSEAD Boulevard de Constance, 77305 Fontainebleou Cedex, France Voice: +33 1 60724017 Fax: +33 1 60724242 E-mail: jelassi@freiba51.bitnet Panels Prof. Bob Galliers Warwick Business School University of Warwick Coventry CV4 7AL, UK Voice: +44 203 524262 Fax: +44 203 524539 E-mail: orsrg@wbs.warwick.ac.uk Research in Progress Prof. Helmut Krcmar University of Hohenheim Postfach 700562, D-70574 Stuttgart, Germany Voice: +49 711 4593345 Fax: +49 711 4593145 E-mail: krcmar@rs1.rz.uni-hohenheim.de \EOA 0217* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - End-user Training and Learning (CACM) * * Jane Webster, Univ of Waterloo (jwebster@mansci1.uwaterloo.ca) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * End-user Training and Learning A Special Issue of The Communications of the ACM Training in the U.S. is a multi-billion dollar activity, and information systems practitioners and researchers widely acknowledge that appropriate user training is a critical component of the systems implementation process. However, organizations often treat end-user training as an expense rather than as an investment. Although end-user training is viewed as critical, the empirical findings regarding training suggest, even now, that the process is ill understood. Thus, this special issue will address issues surrounding end-user training and learning. The purpose of this special issue will be to integrate past research, to draw implications for practitioners, and to suggest directions for future research. Topic areas for the special issue should relate to: --The identification of training needs --The functions of formal training programs --The roles for computer-aided instruction --The influence of the computer interface in the training/learning process --The evaluation of training --The support for continuous learning in the workplace Articles must draw implications for practice. Practitioners are encouraged to submit papers. Submissions must follow the CACM's author guidelines. A copy of CACM's "Information for Authors" may be requested from Jane Webster. Papers are due November 15, 1994. (If you would like early feedback on the suitability of your topic for the issue, please submit an abstract by August 15, 1994.) Six copies of your paper should be submitted to: Jane Webster Department of Management Sciences 4309 Carl Pollock Hall University of Waterloo 200 University Ave. West Waterloo, Ontario N2L 3G1 Canada Voice: 519-888-4567, ext. 3286 Fax: 519-746-7252 E-mail: jwebster@mansci1.uwaterloo.ca \EOA 0218* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Cross-Cultural Issues and Implications (JEUC) * * A K. Aggarwal, University of Baltimore (ravjagg@ube.ubalt.edu) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Call for Papers Cross-Cultural Issues and Implications for End User Computing Special issue of the Journal of End User Computing Though much has been written about cross-cultural issues in the context of social sciences, much remains to be studied regarding diversity as it relates to end user computing. With the changing nature of the work force and a move towards borderless organizations, this diversity is becoming important. It has major implications in terms of group and individual decision making, IS planning and end user computing. A lack of research in this area has hampered our understanding of how to plan and provide information technology both locally and globally, for end users with different ethnic backgrounds. All papers related to cross-cultural issues and their implications for end user computing will be considered. However, due to limited space, priority will be given to papers that focus on end users from different countries. Topics may include (but not limited to): --Decision-making in multi-cultural environment --Training/Implementation Approaches used in multi-cultural environments --Developing Teams with members from diverse cultures --Policies regarding end-user computing for multi-nationals --Extrapolation from social-sciences cross-cultural research to the end-user workplace. --CASE studies involving cross-cultural end-user computing SUBMISSION GUIDELINES All articles must: --be written in APA editorial style --not exceed 25 double-spaced, typed pages --be accompanied by a separate cover letter with author(s) name(s), address, telephone number and affiliation --be accompanied by a 100-150 word abstract --not currently be under review by another publication --be submitted by November 30, 1994 All papers will be reviewed according to the standard JEUC review process. The special issue will be published in the Spring or the Fall of 1995. Please send FOUR copies of your manuscript to: Dr. A K. Aggarwal, Guest Editor IQS Department University of Baltimore 1420 N. Charles Street Baltimore, MD 21201 USA E-mail: ravjagg@ube.ubalt.edu \EOA 0219* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * POSITION ANNOUNCEMENT - Visiting Assistant Professor, MIS * * Kenneth Kendall, Rutgers Univ (kendallk@zodiac.rutgers.edu) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Rutgers University School of Business-Camden Visiting Position, Assistant Professor The School of Business-Camden has an opening in MIS for the academic year 1994-1995. The position available is for a visiting assistant professor for one or possibly two years. Applicants should have a completed doctorate and at least one or two articles published in MIS journals. Please send a resume to: Dr. Kenneth E. Kendall School of Business-Camden Rutgers University Camden, NJ 08102n USA or send an e-mail application to kendallk@zodiac.rutgers.edu. The deadline for applications is July 7, 1994. Rutgers University is an equal opportunity employer. \EOA 0220* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALENDAR OF UPCOMING EVENTS * * Dennis W. Viehland, INFOSYS Editor (d.viehland@massey.ac.nz) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Editor's Note: this is an abbreviated Calendar of Upcoming Events. A full calendar was included in INFOSYS v1 n24 and will be published again shortly. July 7-8, 1994 Computers in Southern Africa, Fifth Annual Conference Cape Town South Africa Contact: jmiller@gsb2.uct.ac.za (see article 0187, INFOSYS v1 n23) July 11-13, 1994 Boston Forum II A Trend Analysis Meeting for the Electronic Information Industry Boston, MA, Contact: 100142,2211@compuserve.com (see article 0139, INFOSYS v1 n16) July 14-16, 1994 Technology and Shifting Roles and Organizational Boundaries Levis Faculty Center University of Illinois at Urbana-Champaign Urbana, Illinois Contact: lynn_padilla@ceps.uiuc.edu (see article 0170, INFOSYS v1 n20) July 15, 1994 Call for papers, submission deadline 8th Conference on Software Engineering Education March 29 - April 1, 1995 New Orleans, Louisiana Contact: education@sei.cmu.edu (see article 0204, INFOSYS v1 n25) \EOA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * INFOSYS is an electronic newsletter for faculty, students, and * * practitioners in the field of Information Systems. INFOSYS * * publishes news items, requests for assistance, announcements of * * professional meetings and conferences, position notices, a * * calendar of upcoming events, comments on recent publications, * * abstracts of papers that authors are willing to share, and other * * items of interest to the Information Systems community. * * * * INFOSYS is published biweekly, more frequently if volume requires * * it. INFOSYS operates as an electronic mailing list on listserv * * software at American University in Washington, DC. The editor is * * Dennis W. Viehland (d.viehland@massey.ac.nz). * * * * To subscribe to INFOSYS send the following one-line electronic * * mail message to listserv@american.edu (Internet) or listserv@auvm * * (Bitnet): subscribe infosys yourfirstname yourlastname * * (e.g., subscribe infosys John Smith). You will receive a welcome * * letter that will tell you more about INFOSYS and listserv. * * * * Guidelines for submitting articles to INFOSYS are published in * * the Welcome message each new subscriber receives (or e-mail "GET * * infosys welcome" to listserv@american.edu). Send articles to * * infosys@american.edu or d.viehland@massey.ac.nz. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *