Infosys v1n019 (May 22, 1994) URL = http://hegel.lib.ncsu.edu/stacks/serials/infosys/infs-v1n019 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * IIIII N N FFFFF OOO SSSSS Y Y SSSSS * * I NN N F O O S Y Y S * * I N N N FFF O O SSSSS Y SSSSS * * I N NN F O O S Y S * * IIIII N N F OOO SSSSS Y SSSSS * * * * INFOSYS: The Electronic Newsletter for Information Systems * * Volume 1, Number 19 May 22, 1994 * * * * Editor: Dennis W. Viehland, Massey University, New Zealand * * Listowner: Greg Welsh, American University, Washington DC * * * * Current Subscribers = 2,932 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * TABLE OF CONTENTS * * * * * * * * * * * * * NEWS - From EDUPAGE (May 12, 15, 17, 1994) * * HEARD ON THE NET - Should we be phasing out COBOL? * * CALL FOR PAPERS - Info and Tech Mgmt Group of Assoc of Management * * CALENDAR OF UPCOMING EVENTS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 0162* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * NEWS - From EDUPAGE (May 12, 15, 17, 1994) * * Dennis Viehland, Massey University (d.viehland@massey.ac.nz) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * BEST GUESSES ON TECHNOLOGY ACCEPTANCE: In a Deloitte and Touche survey of corporate executives, 58% predicted that widespread market acceptance of interactive multimedia products would take place sometime in the 1998-2000 timeframe. Thirty percent thought it would happen between 2000 and 2010, and the rest anticipated little interest before 2010. (Investor's Business Daily 5/12/94 A4) COMPAQ LEADS IN LAPTOPS: Compaq Computer's laptop sales finally surpassed those of the Apple PowerBook in 1993, according to a leading research firm. Toshiba came in number two last year, with Apple in the number three slot. Compaq owes its success to a combination of a strong marketing effort focused on global distribution and competitive pricing. (Investor's Business Daily 5/12/94 A5) MASCULINE/FEMININE: Men typically imagine computer devices that can help them "conquer the universe," says Jan Hawkins, director of the Center for Children and Technology, whereas women want machines that meet people's needs, "the perfect mother." The center's associate director, Cornelia Bruner, says if everyone approached technology the way women do, "we wouldn't be pushing envelopes... Most women, even those who are technologically sophisticated, think of machines as a means to an end." (Newsweek 5/16/94 p.48) COMPACT DISK WITH TEN TIMES THE STORAGE: IBM has demonstrated an optical disk technology that could produce CDs holding about 6.5 billion bytes of data, by storing information on up to 10 layers on the disk, with each layer readable by having the laser beam individually focused. If the new multilayered technology is combined with the so-called "blue laser" technology (which can double capacity by shortening the wavelength of the laser beam's light to allow a finer focus), it might be possible to make a palm-sized CD that could store the equivalent of several thousand 200-page books. (New York Times 5/13/94 C4) THE AVERAGE HOUSEHOLD TO HAVE 2.5 COMPUTERS: Dallas market research firm Channel Marketing projects that 109.1 million computers will be sold in the U.S. in 1999, and that by that time American houeholds will on average have 2.5 PCs. (Atlanta Journal-Constitution 5/15/94) BARBARIANS AT THE CYBERGATE: The New York Times reports hostility and aggression are spreading in cyberspace, and network experts are worried about the future of the electronic community. A rash of newcomers in the last year or two has undermined the tradition of rational self-government and the democratic exchange of ideas. Commenting on the recent incident where two lawyers advertised their services to Usenet groups and were subsequently vilified, a University of California at San Diego professor observes, "If such events become routine -- and there's very little technical or legal reason why they won't -- then the whole net will basically collapse through flame-wars, the closing of e-mail discussion groups to outsiders and whatever." (Tampa Tribune 5/15/94 B2) SERVICE IS NUMBER ONE: A survey of 45,000 computer users shows that computer companies with less-than-optimal reliability records can make up for a multitude of sins through top-notch service outfits. "It looks like there's more than one way to make people happy. People can end up happier after something breaks than if something doesn't break at all," PC World's editor notes -- assuming, of course, the offending part is fixed or replaced. (PC World 6/94 p.118) APPLE HAS NEW POWERBOOKS: Apple has introduced a new line of PowerBook portables that use a touch-sensitive rectangular area below the space bar to control cursor movement (rather than a mouse or trackball). The new PowerBook's Motorola 68040 microprocessor can be upgraded later in the year to a PowerPC chip. (New York Times 5/17/94 B8) \EOA 0163* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * HEARD ON THE NET - Should we be phasing out COBOL? * * Dennis W. Viehland, INFOSYS Editor (d.viehland@massey.ac.nz) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The Careers in Information Systems list (CIS-L) was announced in the 20 March (v1 n11) issue of INFOSYS. Immediately there was a dramatic increase in membership, almost doubling within a week (attributable to INFOSYS? I like to think so). Unfortunately there were also considerable "technical" problems, including Pegasus mail sending back acknowledgments to the list and many members trying to unsubscribe by sending mail to CIS-L, not the listserver. In response, many new members left the list. Almost immediately after the problems settled down CIS-L began discussing some substantial issues, one of which was posed by Bruce Rollier (Univ of Baltimore): "Should we be phasing out COBOL? If so, what should replace it?" Highlights from that discussion follow. The complete discussion has been archived by Al Bento, the CIS-L listowner, and can be obtained by sending the following one-line message to cis-fserv@ube.ubalt.edu: send uis.cobol Heard on the Net: Should we phase out COBOL? CIS-L list, 8-10 April 1994 Phase out COBOL? Yes. Replace it with what... A thought from left field. Teach more systems 'thinking' than 'programming'... If you replaced COBOL with Peter Senge's book, The Fifth Discipline, I believe the pro's would outweigh the con's. I know that teaching COBOL (even if it involves how to write a sort routine) also sharpens the mind for other programming tasks. But my years in University could have been better spent learning how to extract workflows from an organization... instead I was 'taught' to do some pretty mundane tasks. --Peter de Jager, Brampton, Ont, Canada (pdejager@mail.north.net) We tried two years ago to take COBOL out of our undergrad CIS curriculum. The response from recruiters was very negative. The market for our undergrad is programmer/analyst as well as end-user support, and in each case the recruiters want significant programming experience (not necessarily depth, but rather exposure). So, we now include COBOL (3 cr), C/C++ (3 cr), and database processing languages (SQL and ObjectPAL within a 3 cr database management course). This seems to make the recruiters happy. More specifically, the recruiters told us that although less programming and more analysis skills had longer term value, initial jobs required greater grounding in programming. In contrast, we had hoped that one language (C/C++) would be enough, and the companies would then train their hires in what ever depth in what ever language the company used. We also hoped that due to generators, there was less interest in raw COBOL programming skills. But, the recruiters still felt that to be competitive against other schools, our students needed more programming. Maybe if we all changed our curriculum, the comparison argument would go away! --Jeff Hoffer, Indiana University (hoffer@ucs.indiana.edu) 1. Should CIS students learn to program in a 3GL? Yes-->First I believe both that programming builds understanding. Second I believe that there is still a market for programming and that is what many of our students should learn to do. 2. Which 3GL? For purely market based reasons COBOL and C/C++. Pedagogically neither is a "good" language for teaching programming but that is, I believe, what employers are looking for here. While I don't think COBOL is as important as it used to be I don't believe it has died. I also think it is important to teach COBOL 85-- not COBOL 70 whatever. That is teach things like ENDIF and subprograms as THE way to program in COBOL. Too many COBOL teachers haven't changed what they taught since 1965! I would also add that students need exposure to 4GL's. The problem in that area is that the only "standard" 4GL is SQL and that is rather limited. I might add that if you are still teaching DBMS using dBase III or IV or the like you really ought to get up to date! --Rob Rittenhouse, McMurry University (rrittenhouse@mcm.acu.edu) This is a good discussion about the pros and cons of COBOL in the undergrad curriculum. The points that have been made in favor of COBOL are certainly valid: that there is still a lot of COBOL programming going on, recruiters still ask for it, and it teaches good thinking skills. I would like to make two additional points that we should keep in mind, though: 1. When we make changes in curriculum, it takes several years for them to take effect. By that I mean that it might take a couple of years to get major changes approved and in the catalog, then it applies to the incoming freshmen who don't graduate for at least four years, so if we said today we wanted to phase out COBOL it might be 1999 or 2000 before the first crop of affected graduates go into the job market. Such changes have very long lead times, so the future market is what is relevant. Will COBOL still be as popular in 1999? What if mainframes continue their downward slide; will that affect COBOL? 2. Even if we believe it will be just as popular several years from now as it is today, we also need to consider the student's career, not just the first job. If COBOL is still widely used but is gradually declining, mightn't this be a dead end for students? - Still another point is that, even though there will undoubtedly be millions of COBOL programs still running (maybe billions) five or ten years from now, chances are there will be less and less need for new COBOL programmers, and lots of experienced programmers competing for fewer and fewer positions. --Bruce Rollier, Univ of Baltimore (earvrol@ube.ubalt.edu) >We tried two years ago to take COBOL out of our undergrad CIS >curriculum. The response from recruiters was very negative. Time to try again... things have changed. As an 'independent' with access to a large network I often get calls for specific skills... but not for COBOL. COBOL positions are easy to fill... I get emergency calls for C++, client-server etc. etc. If you have COBOL skills, you are part of a hungry horde. But with skills directed to where the new applications are being written... you have your pick. If I were starting school today I would want to be trained for my future and not for yesterday. The good news/bad news is that there will be a huge need for maintenance programmers (COBOL based) over the next 5-10 years as we run up against the 'Year 2000 date problem' --Peter de Jager, Brampton, Ont, Canada (pdejager@mail.north.net) \EOA 0164* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALL FOR PAPERS - Info and Tech Mgmt Group of Assoc of Management * * Laura Lu, Long Island University (lauralu@vax86.liunet.edu) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The Information and Technology Management Group of the Association of Management (ITMGAM '94) 12th Annual Conference August 10-13, 1994 Adolphus Hotel, Dallas, Texas The CFP for ITMGAM 94 was announced in article 0130 in the April 15, 1994 issue of INFOSYS (v1 n15). The submission deadline has been extended: Submissions must be postmarked by June 15, 1994. Additional information is available from Laura Lu (lauralu@vax86.liunet.edu). \EOA 0165* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * CALENDAR OF UPCOMING EVENTS * * Dennis W. Viehland, INFOSYS Editor (d.viehland@massey.ac.nz) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * May 26-28, 1994 6th International Conference on Computing and Information Trent University, Peterborough, Ontario Canada Contact: icci@flame1.trentu.ca May 27, 1994 Call for papers, submission deadline Ethics in the Computer Age Conference November 11-13, 1994 Days Inn - Airport Road, Gatlinburg, Tennessee Contact: jkizza@utcvm.utc.edu (see article 0140, INFOSYS v1 n16) May 30-31, 1994 Second European Conference on Information Systems Nijenrode University, Breukelen, The Netherlands Contact: brunenberg@nijenrode.nl (see article 0128, INFOSYS v1 n15) May 31, 1994 Call for papers, submission deadline The International Journal of Applied Expert Systems Special Issue on Neural Network Applications Contact: a.sangster@aberdeen.ac.uk (see article 0096, INFOSYS v1 n11) May 31, 1994 Call for papers, submission deadline Tenth Annual Computer Security Applications Conference December 5-9, 1994 Orlando, Florida (see article 0121, INFOSYS v1 n14) May 31, 1994 Call for applications, submission deadline Academy of Mgmt, MIS Camp (Jnr Faculty Consortium) August 13, 1994 Loews Anatole, Dallas, USA Contact: cbeath@mail.cox.smu.edu (see article 0129, INFOSYS v1 n15) June 1, 1994 Call for papers, submission deadline Information Systems Track Hawaii International Conference on System Sciences - HICSS 28 January 3-6, 1995 Maui, Hawaii Contact: edennis@uga.cc.uga (see article 0058, INFOSYS v1 n7; article 0094, INFOSYS v1 n11; and article 113, INFOSYS v1 n13) June 1-3, 1994 Computing for the Social Sciences 1994 Conference University of Maryland at College Park, Maryland USA Contact: wbainbri@nsf.gov June 1, 1994 Call for papers, submission deadline Forecasting Support Systems Minitrack Hawaii International Conference on System Sciences - HICSS 28 January 3-6, 1995 Maui, Hawaii Contact: remus@uhunix.uhcc.hawaii.edu (see article 0070, INFOSYS v1 n8) June 2-3, 1994 2nd European Academic Conference on Business Process Redesign "Business Process Redesign: Academic Directions" Cranfield, Bedford, United Kingdom Contact: a.g.burke@cranfield.ac.uk June 6-10, 1994 CAiSE*94: The 6th Conference on Advanced Info Systems Engineering Utrecht, The Netherlands Contact: sjbr@cs.utwente.nl (see article 0039, INFOSYS v1 n5) June 12-15, 1994 EDSIG's First Annual Information Systems Educators Conference "Industry and IS Curriculum: Real World Opportunities" Denver, Colorado USA Contact: harriger@vm.cc.purdue.edu (see article 0048, INFOSYS v1 n6) June 15, 1994 Call for papers, submission deadline Computer Science Group of the Assoc of Mgmt Annual Conference August 10-13, 1994 Dallas, Texas USA Contact: 72430.3710@compuserve.com (see article 0148, INFOSYS v1 n17) June 20, 1994 Applications deadline Academy of Mgmt, Tech and Innovation Mgmt Doctoral Student Consortium August 12 - 13, 1994 Loews Anatole, Dallas, USA Contact: gattiker@hg.uleth.ca (see article 0119, INFOSYS v1 n14) June 30, 1994 Call for papers, submission deadline HEURISTICS: The Journal of Knowledge Engineering and Technology Special Issue on the Integration of Digital Multimedia Tech and KBS Contact: mwarkent@research1.bryant.edu (see article 0150, INFOSYS v1 n17) July 1, 1994 Call for papers, submission deadline Journal of Organizational Computing Special Issue on Network Organizations Contact: atcyc@acvax.inre.asu.edu (see article 0106, INFOSYS v1 n12) July 1, 1994 Call for papers, submission deadline Expert Systems With Applications Special Issue on Expert Systems for Accounting, Auditing and Tax Contact: brownc@bus.orst.edu (see article 0079, INFOSYS v1 n9) July 1, 1994 Call for papers, submission deadline The Network Services Conference 1994 (NSC'94) 28-30 November 1994 London, England Contact: nsc94@earncc.earn.net (see article 0131, INFOSYS v1 n15) July 1, 1994 Call for papers, submission deadline Southeast Asian Regional Computer Confederation Special Regional Interest Group - Educ and Training (SRIG-ET'94) 5th Annual Working Conference 21-24 November 1994 University of Otago Dunedin, New Zealand Contact: sriget@otago.ac.nz (see article 0141, INFOSYS v1 n16) July 2-5, 1994 5th IFIP Conference on Women, Work and Computerization "Breaking Old Boundaries: Building New Forms" Manchester, United Kingdom Contact: cmtsw@staffs.ac.uk (see article 0074, INFOSYS v1 n9) July 4, 1994 Pacific Rsrch Institute for Info Systems and Management (PRIISM '95) January 2, 1995 Kihei, Hawaii Contact: priism@uccs.edu (see article 0114, INFOSYS v1 n13) July 4-6, 1994 Third Women in Computing Conference "Broadening the Network" Brisbane, Australia Contact: gurrie@fit.qut.edu.au July 11-13, 1994 Boston Forum II A Trend Analysis Meeting for the Electronic Information Industry Boston, MA, Contact: 100142,2211@compuserve.com (see article 0139, INFOSYS v1 n16) July 17-20, 1994 Annual Conf of International Business Schools Computing Assoc Baltimore, Maryland USA Contact: bapna@moe.morgan.edu July 28-30, 1994 13th International Distributed Artificial Intelligence Workshop Seattle, Washington USA Contact: mklein@atc.boeing.com July 29, 1994 Call for papers, submission deadline 4th Workshop on Information Technologies and Systems (WITS'94) December 17-18, 1994 Vancouver, B.C., Canada Contact: deprabud@udavxb.oca.udayton.edu (see article 0078, INFOSYS v1 n9) July 30 - August 6, 1994 Third International Conference for Systems Integration Sao Paulo City, Brazil Contact: ng_p@vienna.njit.edu or iiisis@ccvax.unicamp.br July 31, 1994 Call for papers, submission deadline Accounting Education (UK) Special issue on Expert Systems in Accounting Education Contact: a.sangster@aberdeen.ac.uk (see article 0107, INFOSYS v1 n12) August 1, 1994 Call for papers, submission deadline DATA BASE (May 1995) Special issue on Adoption, Diffusion, and Implementation Contact: mary@cfrvm.cfr.usf.edu (see article 0049, INFOSYS v1 n6) August 6-9, 1994 17th Information systems Research seminar In Scandinavia (IRIS 17) "Quality by Diversity in Information Systems Research" Sy|te Conference Centre, Finland Contact: iris17@rieska.oulu.fi (see article 0075, INFOSYS v1 n9) August 8-19, 1994 Sixth European Summer School in Logic, Language and Information Copenhagen Business School, Frederiksberg Denmark For program and other information: FTP 129.142.156.11; userid = ESSLLI94; get ESS94.DOS localfilename (localfilename means path and filename on your pc/workstation); bye Contact: charp/id@cbs.dk August 10-13, 1994 Info and Technology Mgmt Group of the Assoc of Mgmt (ITMGAM '94) 12th Annual Conference Adolphus Hotel, Dallas, Texas Contact: lauralu@vax86.liunet.edu August 11-13, 1994 IFIP WG 8.2 Conf on Info Tech and New Emergent Forms of Organization Ann Arbor, Michigan, USA Contact: ojelanki@ub.cc.umich.edu (see article 0159, INFOSYS v1 n18) August 28 - September 2, 1994 13th IFIP World Computer Congress "Computer and Communications Evolution - The Driving Forces" Hamburg, Germany August 29, 1994 Call for papers, submission deadline Diffusion Interest Group in Information Technology (DIGIT) Workshop December 17, 1994 Vancouver, British Columbia Contact: mary@cfrvm.cfr.usf.edu (see article 0105, INFOSYS v1 n12) August 29-31, 1994 Concurrent Engineering: Research and Applications (CE 94) "A Global Perspective" Pittsburgh, PA, USA Contact: paul@ctc.com (see article 0147, INFOSYS v1 n18) August 31, 1994 Call for papers, submission deadline Decision Support Systems: An International Journal Special Issue on Model Formulation: Theory, Process, Support Systems Contact: sen@tamvm1.tamu.edu (see article 0123, INFOSYS v1 n14) August 31, 1994 Call for papers, submission deadline The Journal of Management Systems (JMS) Special Issue on Leadership in the Context of Technological Change Contact: klenke@urvax.urich.edu (see article 0151, INFOSYS v1 n17) August 31 - September 2, 1994 BCS Specialist Group on Information Systems Methodologies (ISM) Heriot-Watt University, Edinburgh Contact: nimal@uk.ac.hw.cee September 5-7, 1994 2nd All-Ireland Conference on the Teaching of Computing Dublin City University, Dublin Ireland Contact: cticomp@uk.ac.ulster.ujvax September 12-16, 1994 Decision Support - 2001 Toronto, Canada Contact: dss2001@pnfi.forestry.ca, dss2001@ccit.arizona.edu September 12-16, 1994 European Remote Sensing and Geographic Info Systems Conference Boat Cruise on the Vulgar River, Russia Contact: elgyj@aston.ac.uk (see article 0120, INFOSYS v1 n14) September 20-22, 1994 Fourth International Conference Information Systems Development "Methods and Tools, Theory and Practice" Bled (Slovenia) Contact: isd@fov.uni-mb.si September 26-28, 1994 Second SISnet Conference Barcelona, Spain Contact: valor@iese.es September 27-29, 1994 5th Australian Conference on Information Systems (ACIS'94) Melbourne, Australia Contact: acis94@ponderosa.is.monash.edu.au September 28-30, 1994 4th International Working Conference on Dynamic Modelling and IS Noordwijkerhout, the Netherlands Contact: a.verbraeck@is.twi.tudelft.nl October 1, 1994 Call for papers, submission deadline Organizations and Information Systems Workshop (OASIS'94) 17 December 1994 Vancouver, British Columbia, Canada Contact: crowston@umich.edu (see article 0122, INFOSYS v1 n14) October 5-7, 1994 5th Annual Conf of the International Information Management Assoc Las Vegas, Nevada Contact: schuldt@vaxa.cis.uwosh.edu October 10, 1994 Call for papers, submission deadline SIGCPR 1995 (ACM SIG on Computer Personnel Research) "Supporting Teams, Groups, and Learning Inside and Outside IS" April 6-8, 1995 Nashville, Tennessee, USA Contact: olfmanl@cgsvax.claremont.edu (see article 0149, INFOSYS v1 n17) October 16-19, 1994 Symposium on Methodologies for Intelligent Systems (ISMIS'94) Charlotte, North Carolina USA Contact: mzemanko@mitre.org October 22-26, 1994 ACM 1994 Conference on Computer Supported Cooperative Work "Transcending Boundaries -- People, Places, and Time." Chapel Hill, North Carolina, USA Contact: cscw94@cs.unc.edu October 27-28, 1994 Third Biennial Conference on Participatory Design (PDC'94) Chapel Hill, North Carolina Contact: barbk@world.std.com October 28-30, 1994 Information Systems Education Conference (ISECON '94) Louisville, Kentucky Contact: cohene@email.enmu.edu November 15, 1994 Call for papers, submission deadline Computer Standards and Interfaces Special issue on formal methods and standards Contact: haim@cc.bellcore.com (see article 0152, INFOSYS v1 n17) November 29 - December 2, 1994 3rd International Conf on Info and Knowledge Management (CIKM'94) Gaithersburg, Maryland Contact: adam@adam.rutgers.edu December 5-7, 1994 IFIP/SQI International Conf on Software Quality and Productivity "Theory, Practice, Education and Training" City Polytechnic of Hong Kong, Hong Kong Contact: ismatlee@cphkvx.cphk.hk December 14-17, 1994 International Conference on Information Systems "Improving Productivity and Adding Value through Information Systems" Vancouver, British Columbia Canada Contact: shuff@novell.business.uwo.ca December 31, 1994 Call for papers, submission deadline Journal of the American Society for Information Science Special Issue on Electronic Publishing Contact: rpeek@vmsvax.simmons.edu (see article 0108, INFOSYS v1 n12) January 5-6, 1995 MetaCASE 95 University of Sunderland, UK Contact: cs0psm@orac.sunderland.ac.uk January 5, 1995 Call for papers, submission deadline Third Decennial Conference Computers in Context: Joining Forces in Design August 14-18, 1995 Aarhus, Denmark Contact: bodker@daimi.aau.dk (see article 0095, INFOSYS v1 n11) January 9-11, 1995 International Conference on Information Technology and Socio-Economic Development: Challenges and Opportunities" Marriott Hotel, Cairo, Egypt Contact: m.odedra-straub@gaia.comlink.apc.org \EOA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * INFOSYS is an electronic newsletter for faculty, students, and * * practitioners in the field of Information Systems. INFOSYS * * publishes news items, requests for assistance, announcements of * * professional meetings and conferences, position notices, a * * calendar of upcoming events, comments on recent publications, * * abstracts of papers that authors are willing to share, and other * * items of interest to the Information Systems community. * * * * INFOSYS is published biweekly, more frequently if volume requires * * it. INFOSYS operates as an electronic mailing list on listserv * * software at American University in Washington, DC. The editor is * * Dennis W. Viehland (d.viehland@massey.ac.nz). * * * * To subscribe to INFOSYS send the following one-line electronic * * mail message to listserv@american.edu (Internet) or listserv@auvm * * (Bitnet): subscribe infosys yourfirstname yourlastname * * (e.g., subscribe infosys John Smith). You will receive a welcome * * letter that will tell you more about INFOSYS and listserv. * * * * Guidelines for submitting articles to INFOSYS are published in * * the Welcome message each new subscriber receives (or e-mail "GET * * infosys welcome" to listserv@american.edu). Send articles to * * infosys@american.edu or d.viehland@massey.ac.nz. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *