I'm evaluating an unbuilt commercial service for small academic libraries
that still handle usage reports for independently purchased platforms
outside their existing consortium or reporting-tool coverage.
The proposed scope is up to 15 publisher platforms, with the supported list
to be agreed before any pilot: monthly COUNTER 5.1 report archives,
standard CSV exports, missing-report checks and versioned backfills when
publishers correct data. It would exclude custom dashboards, non-COUNTER
scraping and publisher-account troubleshooting. The indicative price to
test is €900/year plus €200 setup. Nothing is available to buy, and there
is no delivery promise.
I'm looking for three willing library teams to discuss their most recent
three months of workflow and any annual reporting peak: remaining manual
work, existing alternatives, error categories and whether this limited
scope and price could fit their budget. This is a retrospective workflow
study, not three months of monitoring.
If interested, please reply privately within seven days of the post, with
only your role and whether your library has this uncovered task. Please
don't send files, credentials, patron data or raw logs. Any later use of
de-identified examples would be agreed separately.
Anton Steen
Cashflow, independent early-stage product research
Received on Fri Oct 02 2026 - 03:02:26 EDT