Re: Digital Room Signs

From: Mike Paulmeno <0000002f6a0df9b4-dmarc-request_at_nyob>
Date: Mon, 23 Oct 2023 20:12:19 +0000
To: CODE4LIB_at_LISTS.CLIR.ORG
Thanks!  I've heard of Hexnode and recommended it to our IT department as an MDM solution.  However we're really looking for new hardware and not just software.

Best,
Mike

-----Original Message-----
From: Code for Libraries <CODE4LIB_at_LISTS.CLIR.ORG> On Behalf Of Lolis, John
Sent: Monday, October 23, 2023 2:41 PM
To: CODE4LIB_at_LISTS.CLIR.ORG
Subject: Re: [CODE4LIB] Digital Room Signs

As synchronicity would have it, I was just dealing with Hexnode.  We use their mobile device management solution with our circulating laptops.
Although I haven't tried it, it also accommodates Android and iOS tablets, and I believe it may solve your issue of having to physically access the iPads in order to make any single app config changes.  I also just found out that they have a digital signage solution as well ( https://www.hexnode.com/mobile-device-management/hexnode-digital-signage-software/).
While I can't say anything about that product, I can say that their mobile device management platform works very well for us.

John Lolis
Coordinator of Computer Systems

100 Martine Avenue
White Plains, NY  10601

tel: 1.914.422.1497
fax: 1.914.422.1452

https://whiteplainslibrary.org/


*“I would rather have questions that can’t be answered than answers that can’t be questioned.”* — Richard Feynman <https://click.fourhourmail.com/5qure95xkf7hvvo93wh2/7qh7h8h05vr4zrtz/aHR0cHM6Ly9lbi53aWtpcGVkaWEub3JnL3dpa2kvUmljaGFyZF9GZXlubWFu>,
theoretical physicist and recipient of the Nobel Prize in Physics in 1965


On Mon, 23 Oct 2023 at 12:23, Mike Paulmeno < 0000002f6a0df9b4-dmarc-request_at_lists.clir.org> wrote:

> Hi Everyone:
>                 Currently my library has a set of iPads we use as digital
> door signs (in conjunction with an app called Kiosk Pro).   We manage
> reservations using LibCal and utilize the iPads to display the related 
> web page for that room so patrons know when it is booked.  However in 
> the four years since we put the devices in place, they have proven 
> problematic to manage.  Although the iPads are in single app mode, 
> which prevents patrons from breaking out of the kiosk app, 
> configuration changes require us to take the devices down, hand them 
> to IT for unlocking, receive them back to make the change, then hand them to IT again for re-locking into single app
> mode.   Also, since the only power option at the wall is power over
> ethernet, each device has a USB-PoE adapter behind the mounting brackets.
> However due to a miscommunication with our facilities folks, those 
> adapters are also behind a piece of wood and so we would need to call 
> them in order to change them.
>
> All of this is a roundabout way of saying we feel our lives would be 
> easier if we replaced the iPads with purpose built devices.  These 
> units from Visix are our leading candidate:
> https://www.visix.com/connect-conference-room-signs/ .  Does anyone 
> have any experience using them, especially with LibCal?  I'm aware we 
> will need to use Google Calendar as middleware as the Visix signs 
> don't work with LibCal directly, but am interested in how people who 
> have used these signs found them to work in practice.  We're also open 
> to hearing what other digital room signs folks have used.
>
> Best,
> Mike
>
> Michael Paulmeno
> Systems Librarian
> Lucy Scribner Library, 210
> Skidmore College
> (518) 580-5505
> mpaulmen_at_skidmore.edu<mailto:mpaulmen_at_skidmore.edu>
> He/Him/His
>
Received on Mon Oct 23 2023 - 15:33:31 EDT