Electronic Resources
The adjunct librarian, working closely with the full-time librarians, is responsible for overseeing the day-to-day operations of electronic resources at both campus libraries.
Overseeing the selection and purchasing of electronic resources, including but not limited to e-books, e-serials, databases and streaming video.
Communicating inclusively, with cultural sensitivity and be approachable in verbal, written, and non-verbal communications.
Creating and maintaining best practices for discoverability and accessibility of Library resources to improve electronic resource access, usability, and accessibility workflows and processes.
Providing support to Library faculty and staff and patrons, as appropriate, to resolve e-resource access and discovery problems.
Resolving discoverability and accessibility issues or referring issues to the Systems Librarian.
Using Alma/Primo and user authentication platforms, such as EZProxy.
Inspiring friendly customer service and modelling exemplary customer care in all interactions--including in-person and online.
Providing basic demonstration/instruction to faculty and staff in usage of electronic resources.
Seeking feedback from Library faculty and staff to regularly improve electronic resource system functionality.
Compiling usage statistics and conducting user satisfaction surveys
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Received on Thu Feb 17 2022 - 10:55:19 EST