Date: Tue, 24 Oct 2017 22:09:53 +0000
To: CODE4LIB_at_LISTS.CLIR.ORG
We use the KACE ticketing system, with forms from the website delivering input directly into KACE, which creates a ticket - while intended for web site issues and requests, it has been used to provide feedback and comments about the website. S Steven Turner, MLIS Manager, Web Technologies and Development, Assistant Professor University Libraries The University of Alabama<https://www.ua.edu/> 416 Gorgas Library | Box 870266, Tuscaloosa, AL 35487-0266 office 205-348-1638 steven.j.turner<mailto:steven.j.turner@ua.edu>@ua.edu | http://www.lib.ua.edu/ [cid:image001.gif_at_01D21575.36CE1C80] <https://www.ua.edu/> <https://www.ua.edu/> On Oct 24, 2017, at 3:49 PM, Stuart A. Yeates <syeates_at_GMAIL.COM<mailto:syeates_at_GMAIL.COM>> wrote: We're using https://www.zendesk.com/ for end user feedback. It's great. cheers stuart -- ...let us be heard from red core to black sky On 25 October 2017 at 09:04, Jason Bengtson <j.bengtsonunm_at_gmail.com<mailto:j.bengtsonunm_at_gmail.com>> wrote: I've used a variety of them in the past for projects . . . often through google forms. I haven't done it recently. Best regards, *Jason Bengtson* *http://www.jasonbengtson.com/ <http://www.jasonbengtson.com/>* On Tue, Oct 24, 2017 at 1:52 PM, Beth Goodwin <goodwin.bethany_at_gmail.com<mailto:goodwin.bethany_at_gmail.com>> wrote: Good Afternoon, Outside of the Springshare products, is anyone using a type of anonymous online suggestion/feedback form? A digital question and answer board? Thanks! Beth Goodwin Trinity International University
