Hi,
Yes, what version are you running?
b,chris.
On Tue, Jul 21, 2015 at 9:18 AM, KNOWLES Claire <Claire.Knowles_at_ed.ac.uk>
wrote:
> Hi Michael,
>
> Have you posted to the ArchivesSpace Google Group
> https://groups.google.com/forum/#!forum/archivesspace? I've found it
> really helpful when I've had issues with ArchivesSpace. What version of
> ArchivesSpace are you running?
>
> Claire
>
> --
> Claire Knowles
> Library and University Collections
> University of Edinburgh
>
>
>
> On 16/07/2015 18:44, "Code for Libraries on behalf of Bobak, Michael -
> HPL" <CODE4LIB_at_LISTSERV.ND.EDU<mailto:CODE4LIB_at_LISTSERV.ND.EDU> on behalf
> of Michael.Bobak_at_HOUSTONTX.GOV<mailto:Michael.Bobak_at_HOUSTONTX.GOV>> wrote:
>
> Good afternoon,
>
> I am trying to troubleshoot an issue we are having with our Archives Space
> server. Currently, whenever someone tries to export a resource by
> Downloading the EAD as a PDF we get an Internal Server 500 response back,
> with a not so descriptive error text of (Error) Timeout::Error. Here is a
> link to a screenshot of the error message. http://i.imgur.com/hLBJXRY.png
>
> I am led to believe that this has to do with a timeout issue with the
> server and some script that is generating the PDF. I am just not certain
> where the script or configuration file reside within the AS structure in
> order to increase the timeout value. Hopefully someone has some idea where
> I should look. If I am way off with my assessment perhaps someone else
> could point me in the direction as to what is causing this error.
>
> I appreciate any responses anyone may have!
>
> Regards,
> Michael Bobak
>
>
> The University of Edinburgh is a charitable body, registered in
> Scotland, with registration number SC005336.
>
>
Received on Thu Jul 23 2015 - 19:46:54 EDT
