('binary' encoding is not supported, stored as-is)
Hi Michael,
Have you posted to the ArchivesSpace Google Group https://groups.google.com/forum/#!forum/archivesspace? I've found it really helpful when I've had issues with ArchivesSpace. What version of ArchivesSpace are you running?
Claire
--
Claire Knowles
Library and University Collections
University of Edinburgh
On 16/07/2015 18:44, "Code for Libraries on behalf of Bobak, Michael - HPL" <CODE4LIB_at_LISTSERV.ND.EDU<mailto:CODE4LIB_at_LISTSERV.ND.EDU> on behalf of Michael.Bobak_at_HOUSTONTX.GOV<mailto:Michael.Bobak_at_HOUSTONTX.GOV>> wrote:
Good afternoon,
I am trying to troubleshoot an issue we are having with our Archives Space server. Currently, whenever someone tries to export a resource by Downloading the EAD as a PDF we get an Internal Server 500 response back, with a not so descriptive error text of (Error) Timeout::Error. Here is a link to a screenshot of the error message. http://i.imgur.com/hLBJXRY.png
I am led to believe that this has to do with a timeout issue with the server and some script that is generating the PDF. I am just not certain where the script or configuration file reside within the AS structure in order to increase the timeout value. Hopefully someone has some idea where I should look. If I am way off with my assessment perhaps someone else could point me in the direction as to what is causing this error.
I appreciate any responses anyone may have!
Regards,
Michael Bobak
The University of Edinburgh is a charitable body, registered in
Scotland, with registration number SC005336.
Received on Tue Jul 21 2015 - 03:20:35 EDT
