Re: Open source alternative to LibAnswers as the library IT KB for library staff?

From: Cornel Darden Jr <corneldardenjr_at_nyob> Date: Sat, 13 Sep 2014 15:08:49 -0500 To: CODE4LIB_at_LISTSERV.ND.EDU

Hello,

I like the Google groups suggestion. 

Thanks,

Sent from my iPhone

Cornel Darden Jr. 
MSLIS
Library Department Chair
South Suburban College
7087052945
cdarden_at_ssc.edu

"Our mission is to Serve our Students and Community"

> On Sep 12, 2014, at 9:41 AM, Kim, Bohyun <bkim_at_HSHSL.UMARYLAND.EDU> wrote:
> 
> Hi all
> 
> Does anyone have a suggestion for the free open-source Q/A board + easily searchable KB comparable to LibAnswers? We already have LibAnswers for patrons. This is more for the library staff who submits a lot of similar or same questions to the Library IT help desk.
> 
> It is an option to use the SharePoint Discussion Board but I am looking for an alternative since SP tends to get lukewarm responses from users in my experience.
> 
> Any suggestions or feedback would be appreciated.
> 
> Thanks,
> Bohyun