I like Spiceworks, not open source, but free. Especially for IT. Spiceworks.com
Riley Childs
Senior
Charlotte United Christian Academy
Library Services Administrator
IT Services
(704) 497-2086
rileychilds.net
@rowdychildren
________________________________
From: Kim, Bohyun<mailto:bkim_at_HSHSL.UMARYLAND.EDU>
Sent: ý9/ý12/ý2014 10:42 AM
To: CODE4LIB_at_LISTSERV.ND.EDU<mailto:CODE4LIB_at_LISTSERV.ND.EDU>
Subject: [CODE4LIB] Open source alternative to LibAnswers as the library IT KB for library staff?
Hi all
Does anyone have a suggestion for the free open-source Q/A board + easily searchable KB comparable to LibAnswers? We already have LibAnswers for patrons. This is more for the library staff who submits a lot of similar or same questions to the Library IT help desk.
It is an option to use the SharePoint Discussion Board but I am looking for an alternative since SP tends to get lukewarm responses from users in my experience.
Any suggestions or feedback would be appreciated.
Thanks,
Bohyun
Received on Fri Sep 12 2014 - 19:25:14 EDT