www.question2answer.org
We use this for patron-facing stuff but it could be used for staff. You can log in using Facebook, Google etc.
Google Groups would be an option too (free, though not open-source), esp. if you have Google Apps for your institution.
--
Jeff Karlsen
Librarian & Library Dept. Chair
Sacramento City College
(916) 558-2583
www.scc.losrios.edu/library
-----Original Message-----
From: Code for Libraries [mailto:CODE4LIB_at_LISTSERV.ND.EDU] On Behalf Of Kim, Bohyun
Sent: Friday, September 12, 2014 7:42 AM
To: CODE4LIB_at_LISTSERV.ND.EDU
Subject: [CODE4LIB] Open source alternative to LibAnswers as the library IT KB for library staff?
Hi all
Does anyone have a suggestion for the free open-source Q/A board + easily searchable KB comparable to LibAnswers? We already have LibAnswers for patrons. This is more for the library staff who submits a lot of similar or same questions to the Library IT help desk.
It is an option to use the SharePoint Discussion Board but I am looking for an alternative since SP tends to get lukewarm responses from users in my experience.
Any suggestions or feedback would be appreciated.
Thanks,
Bohyun
Received on Fri Sep 12 2014 - 15:27:42 EDT