Re: Screencasting Usability Studies

From: Sean Hannan <shannan_at_nyob>
Date: Thu, 27 Feb 2014 18:22:02 +0000
To: CODE4LIB_at_LISTSERV.ND.EDU
Iπve used Silverback & Camtasia. Silverback is pretty dead simple and nice
and cheap. Camtasia needs a bit more configuration, but it works just as
well.

The one issue that I did not expect to run into using Silverback is how
many users (students, especially, oddly enough) were unfamiliar with using
a Mac. It made usability testing a bit tricky, since they were
apprehensive about even using the trackpad. ≥How do I go back?≤ ≥You press
the back button, just as you would in Firefox on a PC.≤ That kind of
thing. I definitely didnπt expect that.

-Sean

ã
Sean Hannan
Senior Web Developer
Sheridan Libraries
Johns Hopkins University

On 2/27/14, 1:06 PM, "Mary E. Hanlin" <MHanlin_at_REYNOLDS.EDU> wrote:

>Hi All,
>
>Sorry if this has been discussed before. (I'm new to the list.)  But, has
>anyone conducted usability studies using screencast software?  If so,
>what software works well? (Morae is too pricey; I'm thinking along the
>lines of Camtasia, Silverback, etc.)
>
>Also, do you have any anecdotal advice regarding what worked and what
>didn't?  Thanks in advance.
>
>Mary Hanlin
>Electronic Resources and Web Librarian
>Reynolds Community College
>Richmond, VA
>Phone:804.523.5323
>Email: mhanlin_at_reynolds.edu<mailto:mhanlin_at_reynolds.edu>
Received on Thu Feb 27 2014 - 13:24:33 EST