Re: internet explorer and pdf files

From: James Gilbert <gilbertj_at_nyob>
Date: Mon, 29 Aug 2011 15:38:33 -0400
To: CODE4LIB_at_LISTSERV.ND.EDU
Works fine on my computer... Are both Adobe Reader and Windows Updates
current?

I had this issue on a book-keeper's computer... installed more recent
version of Adobe Reader, and seemed to fix it.

James Gilbert, BS, MLIS
Systems Librarian
Whitehall Township Public Library
3700 Mechanicsville Road
Whitehall, PA 18052
 
610-432-4330 ext: 203


-----Original Message-----
From: Code for Libraries [mailto:CODE4LIB_at_LISTSERV.ND.EDU] On Behalf Of Eric
Lease Morgan
Sent: Monday, August 29, 2011 3:31 PM
To: CODE4LIB_at_LISTSERV.ND.EDU
Subject: [CODE4LIB] internet explorer and pdf files

I need some technical support when it comes to Internet Explorer (IE) and
PDF files.

Here at Notre Dame we have deposited a number of PDF files in a Fedora
repository. Some of these PDF files are available at the following URLs:

  *
http://fedoraprod.library.nd.edu:8080/fedora/get/CATHOLLIC-PAMPHLET:1000793/
PDF1
  *
http://fedoraprod.library.nd.edu:8080/fedora/get/CATHOLLIC-PAMPHLET:832898/P
DF1
  *
http://fedoraprod.library.nd.edu:8080/fedora/get/CATHOLLIC-PAMPHLET:999332/P
DF1
  *
http://fedoraprod.library.nd.edu:8080/fedora/get/CATHOLLIC-PAMPHLET:832657/P
DF1
  *
http://fedoraprod.library.nd.edu:8080/fedora/get/CATHOLLIC-PAMPHLET:1001919/
PDF1
  *
http://fedoraprod.library.nd.edu:8080/fedora/get/CATHOLLIC-PAMPHLET:832818/P
DF1
  *
http://fedoraprod.library.nd.edu:8080/fedora/get/CATHOLLIC-PAMPHLET:834207/P
DF1

Retrieving the URLs with any browser other than IE works just fine.

Unfortunately IE's behavior is weird. The first time someone tries to load
one of these URL nothing happens. When someone tries to load another one, it
loads just fine. When they re-try the first one, it loads. We are banging
our heads against the wall here at Catholic Pamphlet Central. Networking
issue? Port issue? IE PDF plug-in? Invalid HTTP headers? On-campus versus
off-campus issue?

Could some of y'all try to load some of the URLs with IE and tell me your
experience? Other suggestions would be greatly appreciated as well.

-- 
Eric Lease Morgan
University of Notre Dame

(574) 631-8604
Received on Mon Aug 29 2011 - 15:42:11 EDT