usability testing in libraries

From: Sarah Kahn <sarah_at_nyob>
Date: Wed, 3 Feb 2010 16:26:41 -0500
To: CODE4LIB_at_LISTSERV.ND.EDU
Hi everyone,

Has anyone had any experience with outsourcing the usability testing for big library web projects? My organization just rolled out our first website redesign in several years and are looking to potentially bring in a 3rd party for testing. Any insights into anyone's process or experiences would be much appreciated!

Thanks,

Sarah

Sarah Kahn
NC LIVE
Online Services Librarian
email: sarah_at_nclive.org
phone: 919.513.3511
fax: 919.513.2588  
www.nclive.org
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Received on Wed Feb 03 2010 - 16:29:11 EST