I have not personally used it, but you should check out Gimlet:
http://gimlet.us/
It is a hosted knowledge-base type system written by the folks who wrote
LibStats (who are fellow Code4lib-bers as well).
~Matt
Jenny Jing wrote:
> Hi, All:
>
>
>
> Our library is searching for a Help Desk software for our reference desk
> (such as LibStats),
>
> It is also a knowledge based where we could store the FAQs.
>
>
>
--
Matt Cordial
Digital Library Software Engineer
Arizona State University Library
480-965-9094
Received on Wed Jul 08 2009 - 15:35:51 EDT