ALA Discussion Group Meeting Announcement

From: Rick Anderson <rickand_at_unr.edu> Date: Fri, 4 Jun 2004 10:20:32 -0700 To: <acqnet-l_at_listproc.appstate.edu>

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Date: Fri, 4 Jun 2004
From: Laura Kane McElfresh (Emory Univ.) <lmcelfr_at_emory.edu>
Subject: ALA Discussion Group Meeting Announcement

PUBLISHERS, VENDORS, AND LIBRARIES: THE CHAIN OF CUSTOMER SERVICE 

Panel discussion presented by the ALCTS-SS Research Libraries Discussion

Group

Panelists:

Stephen Bosch     Materials Budget, Procurement and Licensing Librarian
                            University of Arizona
Paul Kohberger    Head of Technical Services, University Library System
                            University of Pittsburgh  
Dan Tonkery        Director of Development
                            Ebsco Information Services
Dena Schoen        Regional Manager, North America
                            Otto Harrassowitz

Facilitated by Gracemary Smulewitz, Discussion Group Chair

The explosion of electronic publishing has made a tremendous impact in
the 
world of serials.  Academic libraries today are in a time of transition,

navigating choices between print, print/online, and online-only 
subscriptions; these choices are further complicated by factors such as 
bundling and access restrictions.  Vendors serve as intermediaries
between 
publishers and libraries.  What are everyone's expectations for today
and 
tomorrow?

The ALCTS-SS Research Libraries Discussion Group is holding a panel 
discussion on "Publishers, Vendors, and Libraries: The Chain of Customer

Service" so that we may address these issues.  Topics for discussion 
include:

The economic relationships between publishers and vendors, and their
impact 
on libraries Vendors' challenges in managing subscriptions (print,
print/
online, and online-only) Libraries' need for additional services and 
vendors' development of these services

Please join us in Salon 11 of the Rosen Center Hotel on Saturday, June
26th 
from 9:30-11:00 am.

-- 
Laura Kane McElfresh
Serials Cataloger
Mathematics & Computer Science Librarian

Emory University                   Phone: 404-727-1613
Woodruff Library                   Fax:   404-727-0053
Atlanta, GA 30322                  Email: lmcelfr_at_emory.edu

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