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Date: Mon, 27 Oct 2003
From: Hallie Loveridge (Prenax, Inc.) <Hallie.Loveridge_at_PRENAX.COM>
Subject: Position Announcement
Position for Claims Specialist
About Prenax:
Prenax, Inc. is a growing subscription management company that has been in
operation since 1993. We enable companies to streamline the purchase and
administration of subscriptions throughout the entire organization.
Prenax, Inc. has offices in San Francisco, CA and New York City, NY. Prenax
Global has offices in Stockholm, London and Paris.
Overview:
This position will be based in the San Francisco office, and will report to
the Customer Care Team Leader. The Claims Specialist shall be responsible
for the resolution of client claims concerning non-deliveries, misapplied
payments, and/or misplaced subscriptions. The Claims Specialist is also
responsible for maintaining and improving the overall claims process.
Requirements:
* Some experience with publishers, libraries, customer care
or some aspect of client support helpful.
* Service minded individual with a strong commitment to
exceeding client expectations.
* Problem solver who enjoys anticipating and resolving client
issues in a timely, friendly and professional manner.
* Possess superior people skills, and enjoy working with a
variety of clients and co-workers over the phone, via e-mail and in
person.
* Experience utilizing the World Wide Web as a matter of course
in the job, as well as familiarity using the computer software
applications: Microsoft Word, Excel and Outlook.
Position:
Permanent, FT, Non-exempt $11-$13/hour
Benefits:
Medical, Dental, Vision (100% fully paid for employee), PTO and VAC,
Disability, and a casual work environment, 401(k)
DEADLINE FOR APPLYING: November 3, 2003
To Apply:
Please e-mail a short cover letter (no more than 200 words) and your
resume to bryan.white_at_prenax.com <mailto:bryan.white_at_prenax.com>. No
relocation assistance is available for this position. Prenax is an equal
opportunity employer.
Note: No phone inquires will be considered
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Received on Mon Oct 27 2003 - 17:14:02 UTC